Front Desk Supervisor — Luxury Dubai Hotel

Swiss Connect Solutions; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A prestigious luxury hotel in Jumeirah is seeking an experienced Front Desk Supervisor to manage front desk operations. The ideal candidate will excel in customer service, possess strong leadership skills, and have a professional appearance. Responsibilities include supervising staff, managing guest check-ins and check-outs, and ensuring compliance with company policies. Competitive salary of AED2,500-2,700 plus benefits such as accommodation and medical insurance.

Benefits

Free accommodation

Duty meals

Visa and medical insurance

Qualifications

• Proven experience as a Front Desk Supervisor.
• Excellent communication, leadership, and organizational skills.
• Flexibility to work various shifts, including weekends and holidays.

Responsibilities

• Supervise front desk staff to maintain high service standards.
• Manage guest/client check-ins and check-outs efficiently.
• Handle customer inquiries and complaints professionally.

Skills

Communication skills

Leadership skills

Organizational skills

Problem-solving abilities

Attention to detail

Customer service orientation

Tools

Front desk management software

MS Office

Job description

A prestigious luxury hotel in Jumeirah is seeking an experienced Front Desk Supervisor to manage front desk operations. The ideal candidate will excel in customer service, possess strong leadership skills, and have a professional appearance. Responsibilities include supervising staff, managing guest check-ins and check-outs, and ensuring compliance with company policies. Competitive salary of AED2,500-2,700 plus benefits such as accommodation and medical insurance.