Customer Service Manager jobs in United Arab Emirates

• Drive the entire sales cycle from prospecting to closing sales;
• Prospect customers using various sources from cold, warm, and hot leads;
• Qualify prospects against product, service, and company's requirements;
• Consult with prospects about business challenges and requirements, as well as the range of proposed packages that would suit their needs;
• Draft and deliver proposals via email while maintaining proper business etiquette;
• Keep detailed notes on prospects on our CRM (Salesforce);
• Provide forecasts on most likely sales revenues on a weekly and monthly basis;
• Provide feedback to sales management on ways to decrease the sales cycle, enhance sales and improve company branding and reputation;
• Be a positive representative of the company and its brand in the marketplace;
• Conduct all sales activities with the highest degree of professionalism and integrity

In this role, you will:

• Drive the entire sales cycle from prospecting to closing sales;
• Prospect customers using various sources from cold, warm, and hot leads;
• Qualify prospects against product, service, and company's requirements;
• Consult with prospects about business challenges and requirements, as well as the range of proposed packages that would suit their needs;
• Draft and deliver proposals via email while maintaining proper business etiquette;
• Keep detailed notes on prospects on our CRM (Salesforce);
• Provide forecasts on most likely sales revenues on a weekly and monthly basis;
• Provide feedback to sales management on ways to decrease the sales cycle, enhance sales and improve company branding and reputation;
• Be a positive representative of the company and its brand in the marketplace;
• Conduct all sales activities with the highest degree of professionalism and integrity

• High school/ Secondary school
• 2 to 3 years of experience in a similar role
• Familiar with Zendesk, CRMs' (Salesforce a plus)
• Persuasive with strong communication skills to close deals;
• Tactful, intelligent, and improvising skills to handle client's objections in any way;
• Maintain a high number of daily calls and daily closures;
• Aggressive follow up skills to ensure that deadlines are met;
• Strong negotiation skills to achieve the best possible outcome out of all sales interactions;
• Bi-lingual is a plus
• Competitive attitude with a hunger to always be on top;
• Result orientated with problem solving skills to resolve challenges through creative and flexible options in line with the company's overall targets

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