Customer Service Manager jobs in United Arab Emirates

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

OBJECTIVES

• Represent our company with a comprehensive understanding of its offerings
• Research consumer needs and identify how our solutions address them
• Hire, train, motivate, and advise a team of sales representatives
• Achieve company objectives by planning effectively, setting sales goals, analyzing performance data, and projecting future performance
• Continuously develop leadership, hiring, and training skills while ensuring that the team is using effective sales tactics to meet revenue objectives
• Generate leads, and establish and nurture client relationships

RESPONSIBILITIES

• Recruit, hire, and train sales team
• Set sales goals, compare performance to goals, and adjust goals as needed
• Assess current team processes and procedures, identify opportunities for improvement, and implement them
• Develop individual quotas and assign territories for team members
• Provide detailed and accurate sales forecasts
• Coach, mentor, and provide feedback to team members
• Foster a competitive yet collaborative team environment
• Assess individual performance through observation and measurement, and suggest corrective actions as needed

REQUIREMENTS

• Bachelor s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.

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