Customer Service jobs in United Arab Emirates

Title: SAP SuccessFactors Consultant

Location: Dubai, UAE

Employment Type: Full-time

Availability: Immediate Joiners Preferred

Contact Email: aravinth@ithr360.com

We are seeking an experienced SAP SuccessFactors Consultant to join our dynamic team. As a key member, you will play a crucial role in implementing and supporting SuccessFactors solutions for our clients. If you have a strong background in SuccessFactors Employee Central (EC) Core, Employee Central Payroll, Time Off, Timesheet, and integration with third‑party tools, along with a passion for delivering exceptional service, we want to hear from you.

• Lead and participate in SAP SuccessFactors Employee Central implementation projects, ensuring successful delivery within scope, timeline, and budget.
• Demonstrate expertise in SuccessFactors modules including Employee Central Core, Employee Central Payroll, Time Off, and Timesheet.
• Drive end‑to‑end implementation projects for Employee Central with Time Off & Timesheet and Benefits.
• Understand and analyze business processes related to Core HR, providing valuable insights and recommendations for improvement.
• Collaborate with stakeholders to integrate SuccessFactors with other third‑party tools.
• Develop custom modules on BTP (Business Technology Platform) to meet specific business requirements.
• Lead and mentor a team, providing guidance and support throughout the project lifecycle.
• Maintain a proactive approach to problem‑solving, demonstrating strong analytical skills and the ability to work independently.

• Minimum 8 years of SAP experience with a focus on SuccessFactors.
• Minimum 2 end‑to‑end implementation experiences in SuccessFactors Employee Central with Time Off & Timesheet and Benefits.
• Certification in SuccessFactors Employee Central is mandatory.
• Hands‑on experience with building custom modules on BTP.
• Strong leadership skills with experience in leading teams for EC implementation projects.
• Experience in the Big 4 or banking domain is preferred.
• Bachelor's degree in IT or equivalent work experience.
• Excellent problem‑solving skills and ability to work with minimal supervision.
• Strong commitment to customer service and continuous improvement.
• Excellent interpersonal and communication skills, both technical and non‑technical.

If you are a self‑directed, problem‑solving professional with a passion for delivering exceptional service and driving successful implementation projects, we encourage you to apply. Please send your resume to aravinth@ithr360.com and join us in shaping the future of HR technology. Immediate joiners are preferred.