Customer Relationship Manager jobs in United Arab Emirates

Software AG helps companies to manage and optimize their operations, infrastructure, and technology with products that simplify complexity, increase transparency, and prepare organizations for change.

We are currently seeking an Account Executive to join our team. In the sales process, the Account Executive acts as a strategic advisor for customers and prospects, using consultative, value-based, and outcome-based selling techniques, and interacting with C-level executives.

The Account Executive will need to effectively leverage internal and external stakeholders to generate qualified opportunities, win new business, and expand Software AG's footprint in existing customers, establishing long-term partnerships.

Essential Functions

• Utilize extensive sales expertise and background in process consulting or enterprise software to drive revenue growth within the assigned territory.
• Develop and maintain a deep understanding of transformative solutions, focusing on Business Process Automation (BPA), Process Mining, and Governance, Risk, and Compliance (GRC) tools.
• Identify and engage potential clients within the territory, showcasing value propositions and addressing specific business challenges.
• Leverage knowledge of methodologies and frameworks such as PDCA, TQM, Lean Six Sigma, ERM/COSO, Porter's Value Chain, and Business Model Canvas to tailor solutions to client needs.
• Collaborate with clients to understand their business process management, risk & compliance management, and enterprise architecture management needs.
• Stay informed about industry trends, tools, and methods related to business process analysis & modelling, process mining, internal control & audit to aid negotiations.
• Navigate the BPM ecosystem, including ERP, Low code, ITSM/CMDB, Hybrid integration/iPaaS, API management, Analytics, and others as required.
• Manage the entire sales cycle, from prospecting to pipeline generation, opportunity management, and deal closing.
• Provide regular updates and reports on sales activities to the sales leadership team.

Minimum Requirements

• A minimum of 6 years of successful SaaS or consultancy sales experience, with a background in process consulting or enterprise software sales.
• A background in business administration, economics, information systems, or related fields is preferred.
• Experience in a "New Business Hunter" role in a related industry.

Nice to Haves

• 6+ years' experience with value-based SaaS sales.
• A well-connected network of C-level executives.
• Proven track record in prospecting, pipeline management, opportunity development, and closing deals.
• Fluent English speaking and writing skills.

What’s in it for you?

• Competitive total compensation and comprehensive benefits.
• Flexible time and location with our hybrid working model, allowing remote work up to 60% and travel up to 10 days/year.
• Support for setting up a home office with a one-time hybrid work payment.
• Access to the Employee Assistance Program for support with life's challenges.

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