Clinical Operations Manager à Émirats arabes unis

To optimize channel partnerships with a focus on customer channels such as pharmacies, ensuring seamless implementation of agreed point-of-sale (POS) activities in alignment with Galderma Global guidelines. This involves fostering cross-functional collaboration with e-commerce and digital teams of Cluster and Galderma Global to enhance overall customer experience. Additionally, the core mission includes organizing trade promotional activities, visibility in POs effectively, sharing best trade practices, and implementing trade loyalty programs to drive sales and strengthen relationships with key stakeholders.

Duties & Responsibilities

Develop collaborative strategies with partners to effectively promote products and services to customers. Monitor localization of this strategy by distributor to main channels : pharmacies, etc.

Ensure Implementation of POS Activities :

Oversee the execution of agreed point-of-sale (POS) activities according to Galderma Global guidelines, ensuring consistency and alignment with brand standards. Monitor POS initiatives to track effectiveness and make adjustments in collaboration with Galderma distributors as necessary to optimize results.

Work closely with Galderma Global and Cluster e-commerce and digital teams to integrate channel partnership strategies with e-pharmacies or other POS. Coordinate efforts with Cluster Team to ensure synergy and alignment of objectives across the organization

Organize Trade Promotional Activities :

Plan and execute trade promotional activities aimed at enhancing brand visibility and driving sales in pharmacies and other customer channels. Manage visibility of Galderma products within pharmacies effectively to maximize product visibility and impact.

Tracking of Promotional Spend vs allocated budgets

Share Best Trade Practices :

Identify and disseminate best trade practices to channel partners within Galderma Global Team or the Cluster to drive continuous improvement. Provide guidance and support to partners in implementing effective promotional strategies and tactics.

Implement Trade Loyalty Programs :

Develop and implement trade loyalty programs aimed at incentivizing channel partners and fostering long-term relationships.

Monitor program effectiveness and make recommendations for enhancements based on feedback and performance metrics.

University Degree.

Min 5 years’ experience in trade marketing (promotional strategy, shel-management, customer loyalty program development, awareness of brand)

Proven success track record

English and Arabic

What we offer in return

You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base.

You will receive a competitive compensation package with bonus structure and extended benefit package.

You will be joining a growing company that believes in ownership from day one where everyone is empowered to grow and to take accountability.

Next Steps

Please apply with an English language CV.

If your profile is a match, we will invite you for a first virtual conversation with the recruiter.

The next step is a virtual conversation with the hiring manager.

The final step is a panel conversation with the extended team.

Our people make a difference

At Galderma, you’ll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.