Central Operations Leader - Banking Process and AML

National Bank of Fujairah; Fujairah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading banking institution in Fujairah is seeking a strong leader to manage and lead a team of Processors and Authorisers. This role focuses on ensuring operational efficiency and compliance with regulations, while enhancing customer service standards. The ideal candidate will have 7-10 years of banking experience, including team management, and a Bachelor's degree in a business-related field. Skills in communication, problem-solving, and a solid understanding of AML practices in the UAE are essential.

Qualifications

• 7 to 10 years of banking experience, with 3 to 5 years in managing people.

Responsibilities

• Manage a team of operational staff to ensure service standards are met.
• Ensure compliance with Bank quality and customer service standards.
• Support Emiratisation by recommending positions for local talent.

Skills

Excellent communication skills

Attention to Detail and Quality Standards

Interpersonal Skills

Ability to manage a diverse team

Problem Solving and Effective Decision Making

Excellent computer skills

Understanding of AML regulations

Good English language aptitude

Education

Bachelor's degree in a business related field

Job description

A leading banking institution in Fujairah is seeking a strong leader to manage and lead a team of Processors and Authorisers. This role focuses on ensuring operational efficiency and compliance with regulations, while enhancing customer service standards. The ideal candidate will have 7-10 years of banking experience, including team management, and a Bachelor's degree in a business-related field. Skills in communication, problem-solving, and a solid understanding of AML practices in the UAE are essential.