Cash Operations Lead – Central Services

National Bank of Fujairah; Fujairah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading bank in Fujairah is seeking a team manager in Account Services. This role requires overseeing the efficient functioning of the section, ensuring timely completion of tasks aligned with bank policies, and delivering exceptional customer service. Candidates should possess a bachelor's degree in a business-related field, along with a minimum of three years of experience in banking operations. Strong customer service skills and basic computer skills are essential. The position offers opportunities to enhance process efficiency and lead cross-functional teams.

Qualifications

• A minimum bachelor’s degree in a business related field or equivalent.
• 3 years of prior experience in Banking operations.
• Basic computer skills and good English language aptitude.

Responsibilities

• Manage a team to ensure the efficient functioning of Account Services.
• Independently supervise and plan activities within a section.
• Respond promptly to internal and external customers.
• Resolve process problems and escalate issues as needed.

Skills

Banking operations

Customer service

Basic computer skills

Good English language aptitude

Education

Bachelor’s degree in a business related field

Tools

Core and Regulatory Banking Systems

Transaction Processing and Control

Job description

A leading bank in Fujairah is seeking a team manager in Account Services. This role requires overseeing the efficient functioning of the section, ensuring timely completion of tasks aligned with bank policies, and delivering exceptional customer service. Candidates should possess a bachelor's degree in a business-related field, along with a minimum of three years of experience in banking operations. Strong customer service skills and basic computer skills are essential. The position offers opportunities to enhance process efficiency and lead cross-functional teams.