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Food & Beverage Supervisor - Pool Bar
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Food & Beverage Supervisor - Pool Bar
Job summary
A luxury hotel in Dubai is seeking a dedicated service supervisor to oversee the service staff team, ensuring high standards and guest satisfaction. You will manage cash procedures and maintain cleanliness across areas. The ideal candidate has a hotel diploma, at least 2 years of experience in a 5-star environment, and the ability to work under pressure. This role requires flexibility and a positive mindset.
Qualifications
- Minimum 2 years experience in a 5-star hotel environment.
- Experience in food and beverage or event field.
- Ability to manage last minute activities effectively.
Responsibilities
- Supervise the service staff team.
- Ensure the service standards are met consistently.
- Manage cash and credit card procedures.
Skills
Education
JOB SUMMARY
Supervise the service staff team
Ensure the standards are plied with 100% of the guest 100% of the time.
Be punctual, greet colleagues and reports to supervisor upon arrival for duties.
Offer guests an enjoyable, expertly served beverage/dining experience for all events.
Anticipate and service of guests' requirements before requests is necessary.
Utilize the hotel's computer system ringing up sales, printing checks, closing checks and completing closing readings.
Ascertain a guest's satisfaction and handle any problem, which may arise informing a manager of the problem and how it was resolved.
Ensuring all set up’s and mise en place is set for the next day’s events.
Ensure all areas, stores and back areas are always kept clean and tidy.
Handle cash and credit card procedures according to the guidelines of the accounting department.
Basic hotel school diploma
2 year minimum experience working in a multicultural / 5 star hotel environment.
Multi skilled.
Experience in food and beverage or event field.
Speed and accuracy. (able to manage last minute activities)
Ability to handle luxury guest volumes on a daily basis.
Should be able to work under pressure in a customer service environment.
Must be flexible and ability to work long hours.
Creative and positive mind set.
Worked in different cultural environment.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.