Auto Technician jobs in United States
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Operations & Maintenance Manager
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Masonry & Maintenance Technician for Luxury Resort
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Altron
Moto Service Advisor: Elevate Customer Experience
GALADARI BROTHERS CO. L.L.C
Service Advisor
Job summary
A leading automotive service provider in Dubai is seeking a Service Advisor to join their team. The ideal candidate will have proven experience in customer service, excellent communication skills in English (Arabic preferred), and a customer-centric mindset. Responsibilities include greeting customers, preparing service estimates, coordinating with the workshop team, and upselling services. This role offers a salary range of 5000 AED to 12000 AED along with benefits such as medical insurance and performance-based incentives.
Benefits
Qualifications
- Proven experience as a Service Advisor or in a customer-facing role in the automotive industry.
- Fluent in English; Arabic preferred.
- Minimum 2 years of experience in a similar role.
Responsibilities
- Greet customers and understand their service needs.
- Prepare service estimates and manage customer expectations.
- Coordinate with the workshop for timely service delivery.
- Upsell additional services to maximize revenue.
- Handle customer inquiries and complaints.
- Maintain detailed records of service transactions.
Skills
Tools
We are looking for a talented Service Advisor to join our team at Alba Cars showroom.
This customerfacing role is ideal for someone who is passionate about the automotive industry and has a flair for communication coordination and customer service. As the bridge between our clients and technical team you will play a vital role in ensuring a smooth premium service experience while also contributing to sales through upselling and crossselling services.
Greet customers professionally and understand their vehicle service needs.
Prepare accurate service estimates explain job details and manage customer expectations.
Coordinate with the workshop team to ensure timely service delivery and keep customers informed throughout the process.
Upsell additional services maintenance packages and accessories to maximize revenue.
Handle customer inquiries feedback and complaints in a timely and solutionoriented manner.
Maintain detailed records of service transactions warranty issues and followups.
Assist in showroom coordination and support the sales team when required.
Salary Range: 5000 AED 12000 AED
We provide medical insurance as per UAE law visa sponsorship training support and performancebased incentives.
Proven experience as a Service Advisor Sales Coordinator or in a customerfacing role in the automotive industry.
Excellent communication and interpersonal skills in both English and Arabic (preferred).
Strong organizational and multitasking abilities.
Proficiency with automotive management systems and CRM tools is a plus.
Knowledge of automotive brands basic technical terminology and aftersales processes.
Customercentric attitude salesoriented mindset and problemsolving approach.
Minimum 2 years of experience in a similar role in an automotive showroom or service center.
Please submit your updated CV highlighting relevant experience. If you have a proven track record in customer service and automotive coordination wed love to hear from you.
Thank you and good luck!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.