Technical jobs in South Africa

The Systems Engineer (Fortinet NSE4 / FCP) will play a critical role in delivering technical expertise for Fortinet solutions, supporting both pre‑sales and post‑sales activities.

This role involves collaborating with sales teams, channel partners, and customers to design, implement, and optimize Fortinet-based cybersecurity and networking solutions.

• Pre‑Sales Responsibilities
• Collaborate with the sales team to identify customer needs and design tailored Fortinet-based solutions (e.g., FortiGate, FortiManager, FortiAnalyzer, FortiSIEM, etc.).
• Conduct technical presentations, product demonstrations, and proof‑of‑concept (PoC) deployments to showcase Fortinet solutions to prospective clients.
• Develop solution architectures, technical proposals, and Bills of Materials (BoMs) to meet customer requirements.
• Provide expert guidance on Fortinet product capabilities, including next‑generation firewalls (NGFW), SD‑WAN, zero‑trust network access (ZTNA), and secure access service edge (SASE), etc. Assist in proposing solutions to RFPs, RFIs, and tenders with accurate and compelling technical content.
• Stay updated on industry trends, competitive landscapes, and Fortinets product roadmap to position solutions effectively.

• Lead the implementation, configuration, and deployment of Fortinet solutions to ensure successful customer onboarding.
• Provide hands‑on technical support for troubleshooting, optimization, and performance tuning of Fortinet products post‑deployment.
• Conduct knowledge transfer sessions and training for customers and partners on Fortinet solutions.
• Collaborate with customers to ensure seamless integration of Fortinet products into their existing IT environments.
• Work closely with Fortinets technical support teams and Africas internal resources to resolve complex technical issues.
• Document implementation processes, configurations, and best practices to ensure customer satisfaction and repeatability.

• Act as a trusted technical advisor to customers, partners, and internal teams, fostering strong relationships.
• Maintain up‑to‑date knowledge of Fortinets product portfolio and emerging cybersecurity trends.
• Contribute to the development of internal processes, tools, and methodologies to enhance service delivery.
• Participate in industry events, webinars, and training sessions to promote Africa and Fortinet solutions.
• Collaborate with cross‑functional teams, including product management, marketing, and technical support, to drive business objectives.
• Keep up to date Certifications across assigned Vendors.
• Upskill in new technologies according to business needs.

• Required
• Fortinet NSE4 certification (NSE5, NSE6, or NSE7 is a plus).
• Fortinet Certified Professional (FCP) certification in Network Security or equivalent.
• 3+ years of experience in a systems engineering role, with a focus on cybersecurity and networking solutions.
• Proven experience in pre‑sales and post‑sales activities, including solution design, implementation, and support.
• In‑depth knowledge of Fortinet products, including FortiGate firewalls, FortiManager, FortiAnalyzer, SD‑WAN, and related technologies.
• Strong understanding of networking protocols (TCP/IP, VPN, BGP, OSPF) and cybersecurity principles (firewall policies, IPS, antivirus, etc.).
• Excellent communication and presentation skills, with the ability to explain complex technical concepts to non‑technical stakeholders.
• Ability to work independently and as part of a team in a fast‑paced, dynamic environment.
• Willingness to travel across South‑Africa as needed to support customers and partners.
• Competent in English language written and spoken.
• Preferred
• Additional certifications such as CCNA, CCNP, or other vendor‑specific certifications (e.g., Palo Alto, Cisco, Check Point).
• Experience working in a distribution or channel‑focused environment.
• Familiarity with cloud security, SASE, or zero‑trust architectures.
• Knowledge of ITIL frameworks or project management methodologies.
• Fluency in additional languages is an advantage.