Travel jobs in United States

Go2Africa is an award-winning travel company with over 25 years' experience tailor-making unforgettable safari holidays. We take our clients' dreams seriously and recruit Travel Administrators to ensure our client's travel documentation is completed flawlessly.

Are you an entry-level candidate with excellent attention to detail, who is looking to kickstart your career in the travel industry?

If so, you might be our newest recruit.

Travel Administrators ensure that all travellers receive e-documentation within 30 plus days of travel – including reconfirmation of all services and ad-hoc administrative functions for the Pod.

This role is also responsible for management of incoming calls / enquiries received within the business through toll free or switchboard queues.

Target achievement: All assigned documentation is delivered without errors, completed within weekly deadlines, and saved on SharePoint for access during an emergency. The shared drive is kept neat / relevant and meeting removal deadlines. Quality assurance and documentation updating the report with latest updates on each assigned document daily. All services are reconfirmed with suppliers to ensure clients holidays are seamless. Produce vouchers, itineraries, travel packs and E-Tickets. Professional management of travel documentation so that travellers receive travel documentation.

• Complete travel documentation for last minute travellers (within 7 days of travel) within 48 hours at the same standard as normal documentation.
• Continually identify ideas, information, content improvements and recommendations which will improve our documentation.
• Enquiry and toll-free management.
• Managing incoming toll-free and switchboard calls.
• Taking down sufficient information if Africa Safari Experts (ASEs) are not available so that the enquiries can be allocated to ASEs accordingly.
• Inbox management.
• Ensure postcard notes are sent to clients at the relevant Asilia properties.

Desirable: 1 - 2 years of experience in travel / administration.

Desirable: Tertiary Degree in Travel and Tourism, or related field.

If this sounds like the role for you, send us your CV and a motivational letter.

We provide our Go2African staff with a Flexible Working model, travel opportunities, comprehensive benefits, recognition programs, wellbeing support and a vibrant culture, backed by world-class tech and training.

Our employees are #proudlyGo2African and we celebrate our shared successes through monthly townhalls, interactive team building, and world-class resources that enable us to focus on what really matters.