Business Analyst

DataFin Recruitment; George; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A leading recruitment firm in South Africa is seeking an experienced Business Analyst to bridge the gap between business needs and technical solutions. This role involves translating complex ideas into structured documentation and collaborating with stakeholders throughout the project lifecycle. Ideal candidates will have 2-5 years of experience, strong analytical skills, and familiarity with Agile methodologies. Experience in insurance or financial services is a plus. Competitive benefits and a dynamic work environment await the right applicant.

Qualifications

• 2–5 years’ experience working as a Business Analyst.
• Experience in insurance or financial services environments is advantageous.
• Strong ability to translate complex concepts into clear, structured documentation.

Responsibilities

• Translate business ideas, objectives, and challenges into clear business and system requirements.
• Work closely with Business and Development Project Managers to deliver effective, scalable solutions.
• Map business processes and document use cases.

Skills

Business analysis

Communication skills

Analytical skills

Problem-solving

Documentation

Education

Bachelor’s degree in Business, Information Systems, IT, or related field

Tools

JIRA

Confluence

Job description

ENVIRONMENT

A fast-growing, tech-driven insurance and financial services business based in George is looking for a Business Analyst to help translate business needs into clear, actionable technical solutions. This role sits at the intersection of business, technology, and delivery, working closely with stakeholders, developers, and project teams to ensure high-quality outcomes across the product lifecycle.

DUTIES

• Translate business ideas, objectives, and challenges into clear business and system requirements.
• Work closely with Business and Development Project Managers to deliver effective, scalable solutions.
• Map business processes, document use cases and define user stories to guide development and testing teams.
• Act as a bridge between business stakeholders and technical teams from concept through UAT and delivery.
• Analyse existing processes to identify inefficiencies and recommend improvements.
• Support continuous improvement initiatives by challenging assumptions and refining requirements.
• Assist with testing support, UAT coordination, and solution validation where required.

REQUIREMENTS

Experience & Skills

• 2–5 years’ experience working as a Business Analyst.
• Experience within insurance or financial services environments is advantageous.
• Strong ability to translate complex concepts into clear, structured documentation.
• Hands-on experience with tools such as JIRA, Confluence, or similar requirements-management platforms.
• Comfortable working in Agile or hybrid delivery environments.
• Strong analytical, problem-solving, and communication skills.

Qualifications

• Bachelor’s degree in Business, Information Systems, IT, or a related field (or equivalent practical experience).
• Solid understanding of business process design, requirements gathering, and data analysis.

ATTRIBUTES

• Detail-oriented with a structured, methodical approach.
• Collaborative and confident engaging with both technical and non-technical stakeholders.
• Curious, proactive, and motivated to improve systems and processes.
• Able to balance business needs with technical feasibility and delivery timelines.