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Direct Reporting Line:Head: Student RecruitmentJoin our dynamic team at The IIE's Varsity College as a Senior Student Advisor! We have an exciting opportunity for a highly motivated individual to make a positive impact on the lives of prospective students. As a Senior Student Advisor, you will play a crucial role in student recruitment and engagement. Reporting to the Head: Student Recruitment, you will be responsible for presenting The IIE's Varsity College to targeted schools, conducting interviews with prospective students and assisting them throughout the application and registration process.

The IIE's Varsity College, Online Centre has vacancies for a Senior Student Advisors X2.
N.B This position may be based at either our Waterfall (Midrand) or Cape Town Online Centre.

Duties and Responsibilities:

Database Capturing and Integrity

• Ensure all database (interest cards, telephonic enquiries, walk-ins) secured is captured accurately and in full on SIMS.
  
• For leads that are integrated into SIMS (e.g. website leads, online applications etc.) ensure that all additional student personal information is captured.

Consultations

• Responds telephonically to all enquiries within 48 hours of query (where telephone number has been supplied).
• After the initial telephone call, send all necessary information via email.
• Responds to and consults with, if necessary, all applications not yet consulted with.
• Conducts follow up calls with all enquiries within 5 working days of initial contact.

Applications

• Secure applications by following the consultation process with all leads and enquiries.
  
• Follow up with unpaid online applications to secure payment and necessary certified supporting documentation.
• Complete required weekly follow up calls to secure applications.
• Achieve set individual application targets as determined by Head: Student Recruitment (Distance).
• Drive applications to accept offer of admission and pay the required pre-registration fee.

Registration Targets

• Achieve individual registration target as determined by Head: Student Recruitment (Distance).

Reporting

• Weekly compilation of application tracker and relevant SIMS reports for submission to Head: Student Recruitment (Distance) to meet national report deadlines.
  
• Work in conjunction with Student Advisors (Distance) to ensure data integrity targets are achieved (manual reports & SIMS).
• Utilise weekly reports to guide and support Student Advisors (Distance) in achieving their targets.

• In conjunction with Head: Student Recruitment (Distance), as and when required, conduct training of new sales staff on presentation script, product knowledge, SIMS and all sales processes to ensure they are ready for national sign-off.

• Support Head: Student Recruitment (Distance) in day to day team management as required.
• In absence of the Head: Student Recruitment (Distance), provide necessary support to the team and assume responsibility for all reporting and tasks as required by Campus Head and National.
• Ensures interaction with internal customers (direct team members, campus staff, Campus Senior Management Team) is positive and collaborative.
• Manages relationships in accordance with policies, procedures and legal requirements.
• Ensures and enables clear and open communication between the stakeholders and the brand.
• Conducts regular meetings with stakeholders.

Competencies Required:

• Strong interpersonal and communication skills to effectively engage with students, parents and stakeholders.
• Best suited to a friendly, tenacious, target driven, organised person who works accurately and is able to handle pressure
• Time management skills

Minimum Requirements:

• 3 Year Diploma / Bachelors Degree (NQF level 7) in Business / Marketing / Public Relations / Communication field or similar

Working Hours:

• Monday to Friday : 08:00 -17:00

• Competitive salary commensurate with experience.

• Lifelong learning opportunities through LinkedIn Learning subscriptions.
• Staff and family discounts on educational programs within our brand portfolio.
• Incentive bonus structure based on performance and achievement of goals.
• Provident fund contributions, including Death & Funeral Cover, to support your financial well-being and future planning.
• Birthday vouchers to celebrate your special day.
• Competitive annual leave allowance for well-deserved time off and rejuvenation.

• Due to the high volume of CVs received, please note that personal contact with all applicants may not be feasible. Only candidates whose qualifications and skills closely align with the position requirements will be contacted for interviews

Technical Support:

• Should you experience technical difficulties applying for the position, kindly use the following URL for further assistance :https://hire.simplify.hr/ContactUs

The IIE Varsity College, IIE Vega and IIE MSA is an Equal Opportunity Employer. However, preference may be given to previously underrepresented groups in accordance with the South African Employment Equity Act. The company reserves the right to close or place the vacancy on hold at any time, without prior notice.