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Senior ServiceNow BA - ITSM/ITOM/ITAM, Remote
Job summary
A technology consulting firm is seeking a ServiceNow Business Analyst with an infrastructure background. This fully remote role requires 10+ years of experience, focusing on ServiceNow platform implementations across ITSM, ITOM, and ITAM. Candidates must have strong communication skills and experience in guiding IT infrastructure improvements. Ideal for those passionate about process optimization and service delivery in cloud environments.
Qualifications
- Minimum 10 years of experience as a Business Analyst.
- At least 5 years focusing on ServiceNow implementations.
- Strong background in IT infrastructure, including networks and cloud services.
Responsibilities
- Identify and document business requirements for ServiceNow implementations.
- Analyze processes and workflows for improvements within ServiceNow.
- Collaborate with technical teams on ServiceNow solutions.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.