Quality Assurance-Jobs in United States

Company Description

We have an exciting opportunity for a Manager Contractor Performance. The purpose of this role is to provide strategic accountability for ensuring the embedding and management of CPM across all assets within the business unit.

We’re the best in the industry.

You’ll make us better.

Guided by our purpose and our values, we enable both high performance and purposeful action as we aim to “re-imagine mining to improve people’s lives", delivering the metals and minerals that make modern life possible – from mobile phones to medicines.

Kumba Iron Ore

We produce high-grade iron ore, the key component in steel widely used in construction and manufacturing across the world. Our activities include all aspects – exploration; mining; processing and blending; shipping; marketing and selling. In South Africa, we have mining operations in the Northern Cape province, as well as a head office in Centurion, Gauteng, and a port operation in Saldanha Bay, Western Cape.

As our Manager Contractor Performance your responsibilities will include but not limited to:

• Safety, Health, and Environment (SHE) & Compliance
• Lead the development and implementation of contractor-specific safety training programs and compliance initiatives to uphold the highest safety standards.
• Collaborate with key stakeholders, such as E-Learning, Safety Training Officers, and V&E Inspection Officers, to ensure regulatory and SHE compliance across all contractor activities.
• Proactively monitor SHE compliance, addressing potential issues to prevent safety incidents or operational disruptions.
• Ensure Line Accountability: Report directly to the Site General Manager (GM) to maintain clear lines of accountability for contractor performance.
• Develop and oversee a scalable contractor performance framework tailored to meet specific site requirements while remaining flexible to adapt to varying demands.
• Strategically manage contractor performance initiatives to minimise the impact on headcount while achieving cash-positive outcomes and significant cost benefits.
• Reduce administrative burdens associated with contractor management, allowing for more focus on critical operational tasks.
• Ensure effective oversight of safety and technical standards in the field to enhance operational safety and performance.
• Establish and maintain robust contractor performance management processes to improve delivery and effectiveness.
• Drive compliance by increasing governance over processes and ensuring adherence to industry standardsand regulations.
• Identify, assess, and mitigate risks associated with contractor performance, contributing to safer and more efficient operations.
• Implement practices and strategies that reduce exposure to commercial and legal risks linked to contractor activities.
• Provide the CPM team with clear direction and strategic leadership, aligning performance expectations with business goals.
• Foster a collaborative and innovative team culture that encourages accountability, creativity, and continuous development.
• Conduct regular performance reviews, offer constructive feedback, recognise achievements, and address areas for improvement.
• Identify and facilitate training and development opportunities to enhance team members' skills and career growth.
• Ensure optimal resource allocation, maintain open communication channels, and inform the team about organisational goals and strategic priorities.
• Contractor Management
• Provide strategic oversight and lead the execution of contractor management processes, ensuring contractor adherence to contract terms and service level agreements.
• Lead and develop a multidisciplinary Contract Management (CM) Advisors, Analysts, and Administrators team to enhance contractor performance and efficiency.
• Utilize performance metrics and data analytics to identify trends, drive contractor improvements, and ensure continuous operational optimisation.
• Oversee the onboarding process for contractors, ensuring efficient and smooth integration into the organisation.
• Collaborate with P&O to enhance contractor engagement and retention strategies and ensure contractors are aligned with the organisation’s culture and values.
• Manage the administrative processes related to contractor activities, including access control and other logistics.
• Facilitate the seamless integration of technical processes with contractor operations to enhance collaboration and drive operational excellence.
• Promote and lead social performance initiatives to align contractor activities with the company’s social responsibility objectives and community engagement goals.
• Liaise with internal and external stakeholders to support the organisation's social and environmental responsibility commitment.
• Establish and maintain key performance indicators (KPIs) to measure contractor performance, regularly review these metrics, and present findings to senior management.
• Drive accountability by preparing and presenting performance reports, identifying critical areas for improvement, and implementing corrective actions when necessary.
• Maintain a proactive approach to contractor performance improvement, leveraging industry best practices and innovative solutions.
• Build and maintain strong relationships with internal and external stakeholders, ensuring alignment between contractor performance and business objectives.
• Serve as the primary point of contact for contractors on performance issues, inquiries, and problem resolution, fostering a collaborative approach to achieving mutual goals.
• Continuous Improvement
• Champion a culture of continuous improvement in contractor management processes by identifying opportunities to streamline operations, enhance safety, and improve performance outcomes.
• Keep abreast of industry trends, regulatory changes, and technological advancements to adapt contractor management strategies accordingly.
• Budget and Resource Management
• Oversee the contractor performance budget, ensuring that resources are allocated efficiently and that allinitiatives align with financial policies and targets.
• Work closely with finance teams to monitor expenditures and ensure contractor-related activities are financially sustainable.

This role is in Contractor Performance Management (CPM) department on a band 5 level reporting to the Snr General Manager Northern Cape

• Relevant Business Administration/Management, Project Management, HRM honours degree on NQF8
• SA Drivers Licence

Technical Knowledge

• 10-15 years of relevant experience in contractor performance management, monitoring, compliance, and risk mitigation, preferably in a mining environment.
• Understanding of onboarding processes and employee engagement strategies.
• Knowledge of workforce planning, talent development, and diversity initiatives.
• Proficiency in contract law, compliance, and administration.
• Understand key performance indicators (KPIs) relevant to contractor performance.
• Expertise in integrated risk management and environmental impact assessment.
• In-depth knowledge of Safety, Health, and Environmental (SHE) regulations and standards in mining.
• Awareness of data management systems (e.g., SAP, Passport 360) and their integration with operational processes.
• Understanding social performance standards and community engagement principles

Who we are?

Anglo American is a global diversified mining business. Our portfolio of world-class mining operations provides the metals and minerals that make modern life possible. We use innovative practices and the latest technologies to discover new resources and mine.

We work together with our key partners and stakeholders to unlock the sustainable value that those resources represent for our shareholders, the communities and countries in which we operate and for society at large. Anglo American is re-imagining mining to improve people’s lives.

How we are committed to your safety

Nothing is more important to us than ensuring you return home safely after a day’s work. To make that happen, we have the most rigorous safety standards in the industry. Not only that, we’re also continually investing in new technologies – from drones to data analytics – that are helping to make mining safer.

Inclusion and Diversity

Anglo American is an equal opportunities employer. We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are and provide equality of opportunity so that everyone can fulfil their potential.

How to apply

To apply for this role, please complete our online application form. You will have the opportunity to upload your CV and other relevant documentation as part of this process.