Property jobs in South Africa

Join to apply for the Support Analyst role at MRI Software2 weeks ago Be among the first 25 applicantsJoin to apply for the Support Analyst role at MRI SoftwareFrom the day we opened our doors in , MRI Software has built flexible, game-changing real estate software solutions to improve people's lives.

The only way to carry out that mission is to hire the absolute best employees on earth.

Always.

Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special.And we're passionately dedicated to creating a work environment that you look forward to every single day.

That's why we invest heavily in our employee engagement, so you enjoy the tech industry's best perks.

Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we're on a mission to break new ground and lead the real estate industry into a digital-first future.Please note, this role will be working to US / EST hours Monday to Friday, from 08 : 30-.We understand the need to provide a flexible working environment partnered with team collaboration and socialization.

Therefore, we operate a hybrid working model with 2 days in-office and 3 days remotely.

This role is based at our Cape Town Office.As a Client Support Analyst with the MRI Software Client Support team, you will have the opportunity to analyze complex software issues, engage with our worldwide client base, and provide an incredible customer experience every day.In this position, you will be the primary point of contact for a broad variety of customers from financial and property management institutions, assisting with a wide range of questions and issues.

MRI Software will rely on YOU to use your troubleshooting skills, technical savvy, and creativity to meet their needs and deliver a consistent, professional experience.You WillResponds to inbound requests from all channels (phone, portal, e-case) within prescribed service levelsIdentifies, assesses and resolves all new and existing concernsMonitors, documents and manages the resolution process in a timely manner while effectively communicating status with the client to maintain a high degree of client satisfactionAssist in the creation and maintenance of user and procedural documentationYou HavePrevious experience in customer service, technical support experience preferredBachelor's degree or equivalent work experienceCustomer focus and a passion for supportCreative and curious troubleshooterStrong organization and time management skillsAptitude for technologyProfessional communication skillsWe're obsessed with making this the best job you've ever had!We want our teams to love working here, so we've created some incredible perks for you to enjoy : We want our staff to love working here, and so we've created a few unique perks such as office breakfasts, quarterly lunches and virtual social events.

Additionally, we value your input in your employee experience and have employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event GroupHave confidence in your health with our offered Medical Aid Scheme.Invest in our competitive Personal Pension plan and help set you up for your future.Big on family?

So are we!

Here at MRI Software we recognise that your family is important, and being able to spend quality time with your family as it grows is a wonderful experience.

Therefore, the MRI Software Parental Leave benefit is designed to give you the opportunity to spend time with your new arrival(s).Enjoy a fantastic work-life balance with 25 days of annual leave plus Public Holidays, in addition to a bank of 16 hours of "Flex Time Off" to be used whenever and however you choose!Further your professional development with our Tuition Reimbursement SchemesEnjoy the flexibility of working from anywhere in the world for two weeks out of the year!MRI continues to strive to amaze as a global industry leader in real estate software.

Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI's high client experience standard and continuing our growth in the PropTech space.Amazing growth takes amazing employees.

Are you up to the challenge?We know theconfidence gapandimposter syndromecan get in the way of meeting remarkable candidates, so please don't hesitate to apply — we'd love to hear from you!As a global company, we believe diversity brings benefits for our people, customers and clients.

This is why MRI Software is committed to being an inclusive employer, regardless of your ethnicity, religion, sexual orientation, gender identity, disability, age, military and veteran status.Diversity, Equality and Inclusion are values that are critical to our success; come and see for yourself.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyIndustriesSoftware DevelopmentReferrals increase your chances of interviewing at MRI Software by 2xGet notified about new Support Analyst jobs in Cape Town, Western Cape, South Africa.Cape Town, Western Cape, South Africa 2 months agoCape Town, Western Cape, South Africa 1 week agoCape Town, Western Cape, South Africa 2 weeks agoCape Town, Western Cape, South Africa 1 month agoCape Town, Western Cape, South Africa 6 days agoCity of Cape Town, Western Cape, South Africa 6 days agoCity of Cape Town, Western Cape, South Africa 16 hours agoCity of Cape Town, Western Cape, South Africa 4 weeks agoCape Town, Western Cape, South Africa 2 weeks agoCape Town, Western Cape, South Africa 3 hours agoCape Town, Western Cape, South Africa 1 week agoCape Town, Western Cape, South Africa 2 months agoCape Town, Western Cape, South Africa 1 day agoTechnical Integrations & Support Engineer (Technical Support Engineer)Cape Town, Western Cape, South Africa 5 months agoCape Town, Western Cape, South Africa 1 week agoCape Town, Western Cape, South Africa 1 month agoCape Town, Western Cape, South Africa 17 hours agoBrackenfell, Western Cape, South Africa 6 days agoBellville, Western Cape, South Africa 1 week agoCape Town, Western Cape, South Africa 6 days agoCity of Cape Town, Western Cape, South Africa 13 hours agoCape Town, Western Cape, South Africa 2 months agoCape Town, Western Cape, South Africa 6 months agoCape Town, Western Cape, South Africa 1 month agoCape Town, Western Cape, South Africa 3 weeks agoCape Town, Western Cape, South Africa 1 week agoCape Town, Western Cape, South Africa 4 days agoCape Town, Western Cape, South Africa 2 weeks agoBusiness Development Technical Support SpecialistCape Town, Western Cape, South Africa 6 hours agoCape Town, Western Cape, South Africa 3 weeks agoCity of Cape Town, Western Cape, South Africa 3 weeks agoCape Town, Western Cape, South Africa 1 week agoCustomer Onboarding & Support SpecialistCity of Cape Town, Western Cape, South Africa 1 week agoCape Town, Western Cape, South Africa 2 months agoWe're unlocking community knowledge in a new way.

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