This qualification enables individuals to manage customers as well as frontline managers within an organization. Frontline managers may include team leaders, supervisors, junior managers, section heads, and foremen.
The focus of this qualification is to develop competence across a range of knowledge, skills, attitudes, and values, including:
Benefits of the qualification include:
It is registered with:
Learners acquiring this qualification will have demonstrated competence at NQF Level 4 in Customer Management or an equivalent qualification. The qualification will be registered at NQF Level 5 and covers core and elective competencies in areas such as Marketing Strategy, Customer Relations, Principles of Marketing, Marketing Communications, Marketing Management, Marketing Research, and Customer Management. Learners will also demonstrate competence in specialized outcomes within Customer Management.
Requirements for application include:
Interested individuals can choose from fields such as:
Key skills required include Ab Initio, Lifting Equipment, Customer Service, Apache Commons, Business Management.
Employment Type : Full-Time
Experience : (specify number of years)
Vacancy : 1
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.