Company DescriptioniKhokha is a place where chance-takers become change-makers. At iKhokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest-growing FinTech's in Africa, we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a chance-taker and help us empower small businesses in South Africa.
Job DescriptionEver spotted those cheerful yellow card machines around town? Yep, that's iKhokha, on a mission to revolutionize how small businesses embrace digital payments.
Join our journey by becoming a Field Sales Specialist, contributing to our digital empowerment narrative in unique ways. If you thrive in a lively sales atmosphere, bring that go-getter spirit, and enjoy a good challenge, this role is tailor-made for you.
So, what will you do?You will be responsible for growing the iKhokha customer base and be accountable for hitting steep sales targets in Durban West.
Trade areas:Pinetown, Chatsworth, Marianhill, Isipingo, Bluff, Clairwood, Jacobs, Sydenham, Brickfield, Overport, Sherwood, Malvern, Queensburgh, Seaview, Umbilo, Glenwood.
We need H U N T E R S who will actively source and find new sales opportunities, build a sales pipeline and most importantly, close deals. If you enjoy a fast-paced environment and love a challenge, then keep reading on...
In addition to the above, you will:- Prospect and canvass for new customers in targeted areas and targeted industries.
- Post-sale call and follow-ups, logging all activity and demos with clients.
- Promotional or new product upsell/cross-sell/service calls.
- Research new sales leads, plan country trips and execute plans to acquire new customers.
- Ensure all set company Gross Profit, Device sales and Demo targets are achieved on a monthly & quarterly basis.
- Complete feedback loops as required which includes Swarm and demo feedback and HubSpot usage and deal pipeline management.
- Provide proactive feedback regarding suggested changes or improvements to sales or service procedures that could improve the business.
- Sign-up merchants and assist them with FICA documentation required.
- Complimentary follow-up visits.
- Full focus on specialized campaigns and reporting in detail on this such as top merchant campaign or area targeted campaigns.
- Uphold company standards and values at all times when representing the brand.
- Monitor competition in the marketplace and share any relevant insights.
- Take full ownership and accountability for resolving customer complaints by investigating problems, offering solutions and making recommendations to management.
- Maintain professional and technical knowledge through ongoing self and shared learning.
QualificationsDeal breakers:- Minimum 3 years Field/Outbound Sales experience.
- Previous exposure working within merchant services or banking sector is advantageous.
- Excellent communication skills both verbal and written.
- Intermediate knowledge using Outlook, Word, Excel, PowerPoint, Sales Software & CRM.
- FICA training advantageous.
- Valid driver’s license and own reliable transport is essential.
Additional Skills & Knowledge:- Proven track record delivering on sales targets and successfully dealing with customer relationships.
- Advanced knowledge of Sales funnel & pipeline management.
Additional InformationPerks of joining the Tribe?- Work in a high-growth company with tangible results you're accountable for.
- Enjoy hybrid, remote, and in-office work models.
- Competitive remuneration and benefits, including reduced Gap cover rates. Medical Aid and Group Risk scheme contributions.
- Visionary leadership.
- Seize the opportunity for study leave.
- Access to on-demand learning at your fingertips.
- Experience a friendly, collaborative culture with a team of all-round-lekker humans (it’s true, we surveyed our Employees, and they told us so).
- If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista.