General Manager

University of Fort Hare; KwaZulu-Natal; On-site; ZAR 800 000 - 1 200 000; Full time

Job summary

A logistics company is looking for a General Manager with a strong operational background in freight forwarding and supply chain. The ideal candidate will have 5–10 years' experience managing teams and possess excellent negotiation and communication skills. They will be responsible for ensuring high service levels, overseeing commercial solutions, and leading a motivated team to drive business growth and customer satisfaction. This dynamic role requires a self-driven leader who thrives in a fast-paced environment.

Qualifications

• 5–10 years’ experience in leading and managing a team.
• Proven operational experience in Freight Forwarding, Supply Chain, and Logistics.
• Exceptional attention to detail and sound decision-making abilities.

Responsibilities

• Set and uphold high service levels that exceed customer expectations.
• Develop and manage commercial solutions to support the Sales team.
• Lead the team to achieve high service levels and operational excellence.

Skills

Strong computer literacy

Operational experience in Freight Forwarding

Negotiation and business development skills

Strong communication skills

Attention to detail

Tools

Excel

Word

Outlook

Forwarding / Clearing systems

Job description

Prospecton. Excellent opportunity exists for a dynamic and experienced General Manager within the Logistics industry. We are seeking a strategic, results-driven leader who is passionate about operational excellence, customer satisfaction, and driving business growth. Previous operational experience in freight forwarding, supply chain and logistics is essential.

Responsibilities

• Set and uphold high service levels that exceed customer expectations and ensure consistent customer satisfaction
• Conduct constant margin and cost analysis to achieve and maintain agreed budgets
• Develop and manage commercial solutions and opportunities to support the Sales team
• Service and expand the customer base through close collaboration with Operational and Sales teams
• Oversee RFQ, pricing, and tender management in line with Group strategy
• Continuously analyse competitors and market trends to ensure the Group’s strategy remains relevant and effective
• Maintain and implement operational policies and procedures that promote best practices and efficiency
• Protect company and customer assets, including facilities, licenses, and cargo, through effective risk and asset management
• Ensure optimal use of all IT systems and technologies
• Manage risk identification, mitigation, and reporting processes
• Lead the team to achieve high service levels and operational excellence
• Recruit, train, mentor, and develop a skilled and motivated team
• Conduct regular performance reviews and enforce accountability

Requirements

• Strong computer literacy – Excel, Word, Outlook, and Forwarding / Clearing systems
• Proven operational experience in Freight Forwarding, Supply Chain, and Logistics
• 5–10 years’ experience in leading and managing a team
• Excellent understanding of the local and international logistics market
• Strong commercial, financial, and customer focus
• Excellent negotiation and business development skills
• Ability to plan, schedule, and manage workloads while motivating a multi-skilled team
• Strong communicator, able to engage effectively at all levels within the organization and with external stakeholders
• In-depth understanding of systems, controls, and processes, with the ability to implement and monitor them effectively
• Exceptional attention to detail, integrity, and sound decision-making abilities
• Self-driven with the ability to respond quickly and effectively in a dynamic environment

If you are a confident and strategic leader who thrives in a fast-paced logistics environment, we would love to hear from you.

Apply: [e-mail]