9 883

Jobs in Johannesburg, South Africa

IT Service Desk Agent - First-Call Resolution & Growth

iOCO Pty Ltd

Johannesburg
On-site
ZAR 50,000 - 200,000
17 days ago
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Data Entry Specialist: Precision & Growth

kpca

Johannesburg
On-site
ZAR 50,000 - 200,000
17 days ago

Delivery Center Leader - Operational Excellence & Growth

Sabenza IT & Recruitment

Johannesburg
On-site
ZAR 1,000,000 - 1,500,000
17 days ago

Professional Truck Driver - Safe Deliveries & Logistics

Tailormade Solution

Johannesburg
On-site
ZAR 50,000 - 200,000
17 days ago

Aviation Quality Compliance Officer

OttoBauthentic

Johannesburg
On-site
ZAR 300,000 - 400,000
17 days ago
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Compliance Officer: Quality

OttoBauthentic

Johannesburg
On-site
ZAR 300,000 - 400,000
17 days ago

Payments Projects Lead | Banking PM & Stakeholder Risk

JMR Software PTY LTD

Johannesburg
On-site
ZAR 600,000 - 900,000
17 days ago

Art Content Creator & Coordinator - Johannesburg/Cape Town

RecruitMyMom

Cape Town
Hybrid
ZAR 200,000 - 300,000
17 days ago
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Automotive Export Logistics Specialist

University of Fort Hare

Johannesburg
On-site
ZAR 200,000 - 300,000
17 days ago

Senior Site Electrical Construction Lead

WorleyParsons

Johannesburg
On-site
ZAR 600,000 - 800,000
17 days ago

Site Senior Electrical Construction Supervisor

WorleyParsons

Johannesburg
On-site
ZAR 600,000 - 800,000
17 days ago

Strategic HRBP & Talent Growth Partner

Ernst & Young Advisory Services Sdn Bhd

Johannesburg
Hybrid
ZAR 600,000 - 800,000
17 days ago

Azure DevOps Engineer

The Legends Agency

Johannesburg
Hybrid
ZAR 700,000 - 1,400,000
17 days ago

Hybrid Azure Data Engineer: Pipelines & Lakehouse

The Legends Agency

Johannesburg
Hybrid
ZAR 700,000 - 1,400,000
17 days ago

Azure Data Engineer

The Legends Agency

Johannesburg
Hybrid
ZAR 700,000 - 1,400,000
17 days ago

Senior Manager, Change Management for Global Transformation

Ernst & Young Advisory Services Sdn Bhd

Johannesburg
On-site
ZAR 400,000 - 500,000
17 days ago

Human Capital Consulting - Senior Manager Cape Town 1

Ernst & Young Advisory Services Sdn Bhd

Johannesburg
On-site
ZAR 400,000 - 500,000
17 days ago

Procurement Inventory Clerk with SAP & Stock Control

Department of Health

Johannesburg
On-site
ZAR 228,000 - 269,000
17 days ago

Growth-Driven Commercial & Marketing Finance Lead

UNAVAILABLE

Johannesburg
On-site
ZAR 600,000 - 800,000
17 days ago

Precise Prep Cook – Commis Chef

Beyond Grad

Johannesburg
On-site
ZAR 70,000 - 90,000
17 days ago

Commi Chef

Beyond Grad

Johannesburg
On-site
ZAR 70,000 - 90,000
17 days ago

Affiliate Partnerships Coordinator

Sourcefin

Johannesburg
On-site
ZAR 250,000 - 350,000
17 days ago

Partnerships Assistant

Sourcefin

Johannesburg
On-site
ZAR 250,000 - 350,000
17 days ago

Cio : Strategic Tech & Data Transformation Leader

Rory Mackie & Associates

Johannesburg
On-site
ZAR 200,000 - 300,000
17 days ago

CIO: Strategic Tech & Data Transformation Leader

Rory Mackie & Associates

Johannesburg
On-site
ZAR 200,000 - 300,000
17 days ago

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IT Service Desk Agent - First-Call Resolution & Growth
iOCO Pty Ltd
Johannesburg
On-site
ZAR 50 000 - 200 000
Full time
17 days ago

Job summary

A leading tech services company is seeking Service Desk Agents in Johannesburg. The role involves handling customer calls for support and information, ensuring satisfaction and retention. Candidates should have 2-3 years of call center experience, strong administrative skills, and be fluent in English. An IT Support or A+ certification is preferable. This position requires flexibility for shift work to maintain optimal service levels.

Qualifications

  • 2 – 3 years Call Centre experience in a support role.
  • IT Support and / or A+ certification preferable.

Responsibilities

  • Handle calls from customers regarding various requests.
  • Provide support for web-based applications and IT functions.
  • Maintain high levels of customer satisfaction.

Skills

Customer service skills
Strong Admin skills
Fluency in English

Education

GR 12 (Matric)
Job description
A leading tech services company is seeking Service Desk Agents in Johannesburg. The role involves handling customer calls for support and information, ensuring satisfaction and retention. Candidates should have 2-3 years of call center experience, strong administrative skills, and be fluent in English. An IT Support or A+ certification is preferable. This position requires flexibility for shift work to maintain optimal service levels.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.