Postes à Durban, Afrique du Sud

Permanent employee, Full-time – South Africa, Remote. Salary: 400,000 – 580,000 R per year.

At SmartPA, we don’t just provide support – we transform it. Our mission is to redefine administrative and PA services through innovative thinking, cutting‑edge technology and an unrelenting pursuit of excellence. Trusted by global leaders in tech, automotive and retail, we’re the engine behind smarter, more efficient operations.

What You’ll Do

The Centre of Excellence (COE) is the driving force behind SmartPA, where strategy comes to life. As part of this dynamic, client‑facing department, you’ll be the heartbeat of our business – delivering high‑impact, tailored support to a key client account daily.

In the role of Business Support Executive, you’ll provide bespoke solutions to a variety of stakeholders, tackle real challenges, and build meaningful relationships.

This role is assigned to a dedicated client – a global tech giant – representing our brand while working closely with them.

What Your Day Will Look Like

• Curate and Govern Research Data – manage the lifecycle of complex, unstructured research datasets, ensuring data integrity and compliance.
• Coordinate content updates across platforms (e.g., internal knowledge bases, dashboards, microsites, Google Sheets and NotebookLM), gathering, formatting, and publishing information.
• Process and clean raw data using spreadsheets, preparing it for analysis or reporting.
• Develop and document standards, processes, and governance policies for content and data management.
• Manage multiple projects simultaneously while maintaining high quality under tight deadlines.

About You

You are highly organized, meticulous, and comfortable handling large volumes of information. You have a natural curiosity about data systems and always look for ways to make processes more efficient. You communicate effectively, translating technical data concepts to non‑technical colleagues.

What You’ll Need

Your experience is key, but your attitude sets you apart.

Essential

• Proven experience in a content management, data entry, or administrative role with a focus on data.
• Expert proficiency with spreadsheet software (e.g., Excel, Google Sheets), including functions, pivot tables, and data validation.
• Excellent attention to detail and a methodical approach to identifying and correcting data inaccuracies.
• Strong written and verbal communication skills.
• Ability to simplify data for end users, enabling quick decision‑making through charts or concise summaries.

Desirable

• Comfortable with basic querying and data manipulation.
• Experience with a CMS or CRM platform.
• Experience with data governance best practices.
• Familiarity with version control and modern documentation practices.

Yes

£30,000 – £40,000 (depending on experience)

Monday – Friday, 2:00pm to 10:30pm (UK time) covering 9:00am to 5:30pm (EST)

Full‑time, Permanent (37.5 hours per week)

• Competitive salaries
• Yearly bonuses based on company, department, and individual performance
• Department‑based incentives
• Remote work
• 33 days holiday
• Growth opportunities: develop your skills, advance your career, and grow with a company reshaping the industry