Restaurant Operations Leader: Profit, Service & Team Growth

Pedros Chicken; KwaZulu-Natal; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading fast-food restaurant in KwaZulu-Natal is looking for a Restaurant Manager to oversee operations, maintain quality standards, and lead a team. Responsibilities include driving profitability, managing stock, handling customer complaints, and ensuring compliance with health regulations. Candidates should have a minimum of 3 years experience in the sector, possess strong management skills, and excellent customer service capabilities. This is a great opportunity to work in a vibrant environment and develop your career.

Qualifications

• Minimum 3 years related experience in restaurant management or fast-food service.
• GAAP experience and knowledge is advantageous.

Responsibilities

• Oversee the overall operation of the restaurant/take-away.
• Ensure quality standards and maintain PEDROS Standard Operating Procedures.
• Handle customer complaints and maintain high levels of service.
• Maximize profitability and achieve sales targets.
• Manage staff schedules and performance evaluations.

Skills

Restaurant and Fast-Food Service experience

Management skills

Organizational skills

Customer service and good verbal communication skills

Problem-solving skills

Job description

A leading fast-food restaurant in KwaZulu-Natal is looking for a Restaurant Manager to oversee operations, maintain quality standards, and lead a team. Responsibilities include driving profitability, managing stock, handling customer complaints, and ensuring compliance with health regulations. Candidates should have a minimum of 3 years experience in the sector, possess strong management skills, and excellent customer service capabilities. This is a great opportunity to work in a vibrant environment and develop your career.