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Jobs in Cape Town, South Africa
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Multi-Cuisine Chef – Cruise Ship Kitchen – Indian & Continental Expertise
Mashreq Bank
Cape Town
On-site
ZAR 50,000 - 200,000
30+ days ago
Delivery App Rider – Flexible Shifts for Students
Mashreq Bank
Cape Town
Hybrid
ZAR 200,000 - 300,000
30+ days ago
Security Officer – Cruise Ship Role – Valid Passport Required – Maritime Background Preferred
Mashreq Bank
Cape Town
On-site
ZAR 300,000 - 400,000
30+ days ago
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Connect with headhunters to apply for similar jobsOperator: Machine - Timbercity Stikland
The Building Company
Cape Town
On-site
ZAR 50,000 - 200,000
30+ days ago
Technical Support Specialist
Outsource-X South Africa
Cape Town
On-site
ZAR 200,000 - 300,000
30+ days ago
VoIP Support Engineer - Tier 1 (24/7)
Outsource-X South Africa
Cape Town
On-site
ZAR 200,000 - 300,000
30+ days ago
Doctor Detailing Sales Representative (Rx)-WC
OttoBauthentic
Cape Town
On-site
ZAR 300,000 - 500,000
30+ days ago
Premium Kitchen & Outdoor Appliances Sales Exec
Key Recruitment Group
Cape Town
On-site
ZAR 300,000 - 400,000
30+ days ago
Sales Development Representative (SDR)
The Legends Agency
Cape Town
On-site
ZAR 200,000 - 300,000
30+ days ago
ServiceNow Developer
Optimal Growth Technologies
Cape Town
On-site
ZAR 500 000 - 700 000
Full time
30+ days ago
Job summary
A leading tech firm in Cape Town is seeking a ServiceNow Developer focused on developing and customizing ServiceNow applications and integrations. The ideal candidate will be responsible for designing workflows, providing technical support, and ensuring system optimization to improve platform functionality. This role demands a solid understanding of APIs and the ability to deliver high-quality documentation.
Qualifications
- Proficient in developing and customizing ServiceNow applications and modules.
- Experience in integrating ServiceNow with external systems using APIs.
- Ability to create high-quality documentation for configurations.
Responsibilities
- Develop and customize ServiceNow applications.
- Design and implement workflows and automation scripts.
- Provide technical support for ServiceNow-related issues.
Skills
ServiceNow customization
Integration with external systems
Workflow design
Technical support
Monitoring and optimization
Tools
REST APIs
SOAP APIs
Job description
ServiceNow Developer
Responsibilities
- Develop and customize ServiceNow applications and modules, including Incident, Problem, Change, Service Catalog, and Knowledge Management.
- Design and implement ServiceNow workflows, business rules, and scripts to automate processes and enhance functionality.
- Create and maintain ServiceNow integrations with external systems using REST, SOAP, and other APIs.
- Collaborate with stakeholders to gather and analyze requirements, translating them into technical specifications.
- Develop and maintain ServiceNow portals, dashboards, and reports to provide actionable insights and data visibility.
- Ensure the performance, security, and scalability of the ServiceNow platform through regular monitoring and optimization.
- Develop and maintain documentation related to ServiceNow configurations, customizations, and integrations.
- Implement and manage ServiceNow upgrades, patches, and releases, ensuring minimal disruption to users.
- Provide technical support and troubleshooting for ServiceNow-related issues, resolving them in a timely and effective manner.
- Stay updated with the latest ServiceNow features, updates, and best practices, and apply them to improve the platform.
- Collaborate with other IT teams to ensure seamless integration and operation of ServiceNow with existing systems and processes.
- Develop and enforce ServiceNow development standards, guidelines, and best practices to ensure high-quality deliverables.
- Conduct regular code reviews and provide feedback to ensure adherence to standards and best practices.
- Participate in the planning and execution of ServiceNow projects, including scoping, development, testing, and deployment.
- Provide training and guidance to end-users and other IT staff on ServiceNow functionalities and best practices.
- Identify opportunities for process improvements and implement solutions to enhance the efficiency and effectiveness of ServiceNow services.
- Respond to and resolve escalated support tickets related to ServiceNow in a timely and effective manner.
- Develop and maintain ServiceNow automation scripts for routine administrative tasks.
- Generate and analyze reports on ServiceNow usage, performance, and incidents.
- Lead initiatives to enhance user adoption and effective utilization of ServiceNow tools.
- Coordinate with ServiceNow support for issue resolution and service enhancements.
- Participate in the development and enforcement of IT policies and procedures related to ServiceNow.
- Ensure compliance with industry standards and regulatory requirements for ServiceNow services.
- Identify and mitigate risks associated with ServiceNow implementations and customizations.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.