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Government jobs in South Africa

Client Support Specialist (Arabic Speaking)

Meltwater Group

Cape Town
On-site
ZAR 200,000 - 300,000
23 days ago
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Engineer

KingsleyIrons Recruitment Services CC

Tzaneen
On-site
ZAR 200,000 - 300,000
23 days ago

Concierge Partner (on-site)

Consilio

Cape Town
On-site
ZAR 50,000 - 200,000
23 days ago

Administrative Officer: Community Training, Ref No. POCS 15/2025

Western Cape Department: Police Oversight and Community Safety

Cape Town
On-site
ZAR 200,000 - 300,000
23 days ago

Public Policy & Stakeholder Events Strategist

Vodafone Global Enterprise

Johannesburg
On-site
ZAR 200,000 - 300,000
23 days ago
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Public Policy, Stakeholder & Events Specialist

Vodafone Global Enterprise

Johannesburg
On-site
ZAR 200,000 - 300,000
23 days ago

Senior FIT & Groups Reservations Agent

Pepperclub Hotel & Spa

Cape Town
On-site
ZAR 50,000 - 200,000
23 days ago

DIVISIONAL HEAD - FINANCE

Farm Manager SA

Cape Town
On-site
ZAR 500,000 - 600,000
23 days ago
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Facilities Maintenance Lead - Building & Safety

Sacaa

Centurion
On-site
ZAR 50,000 - 200,000
23 days ago

Senior Government Accounts Growth & Retention Lead

Relx

Johannesburg
On-site
ZAR 450,000 - 600,000
23 days ago

Senior Government Accounts Growth & Retention Manager

Relx

Johannesburg
On-site
ZAR 450,000 - 600,000
23 days ago

Business Development Manager

Pwc Careers Africa

Stellenbosch
On-site
ZAR 600,000 - 800,000
23 days ago

Teaching Assistant Vacancies - Federation of Crigglestone & The Castle Nursery Schools

Kirklees Council

Salubindza
On-site
ZAR 50,000 - 200,000
23 days ago

Assistant Financial Controller

Belmond

South Africa
On-site
ZAR 400,000 - 550,000
23 days ago

Financial Advisor - Pretoria (Talent Pool)

Liberty ECM

Gauteng
On-site
ZAR 200,000 - 300,000
23 days ago

Senior Product Manager

HyperionDev

Johannesburg
Hybrid
ZAR 500,000 - 600,000
24 days ago

Strategic Proposal Writer - Public Sector (Remote)

HyperionDev

Cape Town
Hybrid
ZAR 400,000 - 520,000
24 days ago

National Sales Manager (Automotive), Rivonia

University of Fort Hare

Johannesburg
On-site
ZAR 400,000 - 500,000
24 days ago

Program Coordinator

Hashtag Nonprofit NPC

Cape Town
On-site
ZAR 200,000 - 300,000
24 days ago

Country Registration Specialist

FHI 360

Sandton
On-site
ZAR 480,000 - 720,000
25 days ago

CX Named Account Sales Account Executive | Johannesburg

Avaya Corporation

Johannesburg
On-site
ZAR 200,000 - 300,000
25 days ago

Country Registration Specialist

FHI 360

South Africa
Remote
ZAR 991,000 - 1,322,000
25 days ago

Risk and Security Manager

Cash Crusaders

Gqeberha
On-site
ZAR 400,000 - 500,000
25 days ago

Health & Safety Officer

West Coast Personnel

Stellenbosch
On-site
ZAR 200,000 - 300,000
25 days ago

GCC Engineer - Food Manufacturing Leader

Tumaini

Oos-Kaap
On-site
ZAR 600,000 - 800,000
27 days ago

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Client Support Specialist (Arabic Speaking)
Meltwater Group
Cape Town
On-site
ZAR 200 000 - 300 000
Full time
23 days ago

Job summary

A tech company in Cape Town is seeking an Arabic-speaking Client Support Specialist to manage a portfolio of Enterprise Premium Support clients. You'll collaborate closely with the Customer Success Executive to enhance support offerings and assist in fulfilling customer needs. The ideal candidate will have a Bachelor’s degree and at least 2 years of client support experience, particularly in the SaaS sector. This role promotes professional growth in a dynamic team environment with a hybrid work schedule.

Benefits

Mentorship opportunities
Inclusive leadership principles
Dynamic team environment

Qualifications

  • Minimum of 2 years' experience in business-to-business client support, preferably within the SaaS industry.
  • Proficiency in at least one major business domain area.

Responsibilities

  • Manage a portfolio of Enterprise Premium Support clients.
  • Handle day-to-day reactive requests and oversee customer scope of work.
  • Create 'blueprints' for Searches and Dashboards for effective client solutions.

Skills

Excellent written and verbal communication skills in English and Arabic
Strong analytical skills for effective problem-solving
Cross-functional collaboration skills

Education

Bachelor’s degree or higher
Job description
Job title : Client Support Specialist (Arabic Speaking)

Job Location : Western Cape, Cape Town

Deadline : January 24, 2026

What We’re Looking For:

  • Meltwater is hiring an Arabic speaking Client Support Specialist based in Cape Town. We’re searching for individuals like yourself to join our dynamic team and enhance our customer experience in the Premiums Support portfolio. As a Client Support Specialist, you will closely collaborate with the Customer Success Executive (CSE) and Sales to ensure customer requirements are fulfilled. You will advocate for innovation and best practice adoption, and leverage technology to address challenges.
  • Joining Meltwater means entering a space where you'll grow both personally and professionally. Our environment is all about helping you develop your talents, offering mentorship, and embracing inclusive leadership principles. You'll work alongside experienced colleagues and supportive leaders who are committed to guiding you.
  • Be part of our lively community, where we celebrate your unique contributions and encourage you to reach your full potential. Let's team up and dive into the world of client support, making a real difference together.

What You’ll Do:

  • Manage a portfolio of Enterprise Premium Support clients
  • Handle day-to-day reactive requests by delegating tasks to Managed Services, Product Support, or addressing them directly as needed
  • Responsible for overseeing the completion of the customer's scope of work
  • Create "blueprints" for Searches and Dashboards, leveraging resources to address complex and specific client requirements effectively
  • Monitors Enterprise support consumption within their portfolio and provides insights on key themes and challenges to the account Customer Success Executive and/or Program Manager as needed
  • Work closely with the Customer Success Executive to continually enhance our enterprise support offerings through collaborative efforts
  • Support Customer Success Executive in completing operational tasks necessary for software and/or service deliveries
  • Identify workflow inefficiencies or out-of-scope requests, and support the Customer Success Executive in alignment among all stakeholders regarding the scope of Enterprise support

What You’ll Bring:

  • Bachelor’s degree or higher in any field, accompanied by a minimum of 2 years' experience in business-to-business client support, preferably within the SaaS industry
  • Excellent written and verbal communication skills in English and Arabic.
  • Proficiency in at least one major business domain area (e.g., Retail, Consumer Goods, Government, Communications, Media, Tech Health, Life Sciences, Financial, Agency)
  • Strong analytical skills enabling effective problem-solving in business contexts
  • Demonstrated capability to communicate, present, and influence convincingly across all organizational levels, both internally and externally
  • Cross-functional collaboration skills, adept at leveraging resources to prioritize customer satisfaction with a client-centric mindset
  • Experience with large-scale enterprise implementations, understanding associated challenges and requirements
  • Proficient in Boolean logic and data structuring methodologies
  • Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 2 days a week.
  • The ability to legally work in the country of hire is required for this position.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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