About the Role
As a Wheel Alignment Technician, you will be responsible for ensuring that vehicles are properly aligned to enhance their performance, safety, and longevity. In this role, you will work with a variety of vehicles, including cars, trucks, and SUVs, to ensure that their wheels are aligned according to manufacturer specifications.
Key Responsibilities
- Perform wheel alignment services on various types of vehicles.
- Inspect and diagnose alignment issues using specialized equipment.
- Adjust camber, caster, and toe angles to manufacturer specifications.
- Inspect suspension and steering systems for wear or damage.
- Provide detailed explanations of alignment issues and solutions to customers.
- Maintain and calibrate alignment equipment regularly.
- Ensure all work is completed efficiently and to a high standard.
- Follow safety protocols and maintain a clean work environment.
Key Performance Area
- Ensure that all job cards and any other documentation are completed fully and accurately at all times.
- Ensure all tyre repairs and replacements are performed using the correct procedure and equipment with no return issues.
- Be fully capable of advising customers on different products and tyres, providing quotes, and closing sales.
- Consistently follow all safe working practices and procedures; always use PPE and report all unsafe situations and incidents/near misses to management within the required timeframes.
Candidate Requirements
Qualifications and Experience
- General mechanical skills.
- Matric.
- Certified wheel alignment technician.
- 5 years of alignment experience.
- Driver’s license.
- Proven experience as a Wheel Alignment Technician or similar role.
- Strong understanding of vehicle suspension and steering systems.
- Proficiency with manual and computerized alignment tools.
- Excellent problem-solving and diagnostic skills.
- Ability to work in a fast-paced environment.
- Strong attention to detail and commitment to quality.
- Good communication and customer service skills.
- Relevant certifications in automotive repair are a plus.