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Customer Service jobs in South Africa
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Flexible-Shift Retail Butcher — Fresh Meats & Service
Haydons Family Butcher
South Africa
On-site
ZAR 50,000 - 200,000
7 days ago
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Financial Assessor based in Cape Town (The IDM Group)
MANCOSA PTY LTD
Wes-Kaap
On-site
ZAR 200,000 - 300,000
7 days ago
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Analyst Credit Premium II
Absa Group
Ermelo
On-site
ZAR 500,000 - 800,000
7 days ago
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Remote Customer Support & Admin Specialist (EST Hours)
ISTA Personnel Solutions
South Africa
Remote
ZAR 200,000 - 300,000
7 days ago
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Discover more opportunities than anywhere else. Find more jobs nowSpecialist - Credit Analyst Premium Business
Absa Group
Umhlanga Rocks
On-site
ZAR 450,000 - 600,000
7 days ago
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(ZAF) Customer Service Representative- Talent pool
Teleperformance
Cape Town
On-site
ZAR 50,000 - 200,000
9 days ago
(ZAF) Customer Service Representative Talent Pool
Teleperformance
Gqeberha
On-site
ZAR 50,000 - 200,000
11 days ago
Connect with headhunters to apply for similar jobsService Advisor - Clicks Lansdowne
Clicks Group Limited
Wes-Kaap
On-site
ZAR 100,000 - 130,000
14 days ago
Assistant Store Manager- Woodlands Hills
Clicks Group
Bloemfontein
On-site
ZAR 400,000 - 500,000
9 days ago
Shop Assistant / Cashier - x1 Clicks NorthPark
Clicks Group
Pretoria
On-site
ZAR 50,000 - 200,000
9 days ago
Forklift Driver (External Applications Only - New Brighton)
Cashbuild
Gqeberha
On-site
ZAR 80,000 - 100,000
9 days ago
Shop Assistant / Cashier - x1 Clicks Wonderboom Junction
Clicks Group
Pretoria
On-site
ZAR 50,000 - 200,000
10 days ago
Shop Assistant / Cashier - x1 Clicks Siyabuswa
Clicks Group
Durban
On-site
ZAR 50,000 - 200,000
10 days ago
Shop Assistant / Cashier - x1 Clicks Kwagga Plaza
Clicks Group
Durban
On-site
ZAR 50,000 - 200,000
10 days ago
Shop Assistant / Cashier - x1 Clicks Barlow Park Lifestyle
Clicks Group
Sandton
On-site
ZAR 120,000 - 150,000
10 days ago
Senior Assistant Food and Beverage Manager
Fairmont Hotels & Resorts
Cape Town
On-site
ZAR 200,000 - 300,000
11 days ago
Senior Assistant Food and Beverage Manager
21c Museum Hotels
Cape Town
On-site
ZAR 300,000 - 450,000
11 days ago
Sales Assistant
Kempston Group
East London
On-site
ZAR 50 000 - 200 000
Full time
7 days ago
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Job summary
A retail company in East London seeks a Sales Assistant responsible for customer service, stock control, and cash management. Ideal candidates will have retail or customer service experience and strong interpersonal skills. Duties include monitoring stock, managing cash transactions, and maintaining a neat store environment. The role requires a reliable individual capable of following procedures and managing multiple tasks. This position offers an opportunity to work in a dynamic retail environment.
Qualifications
- Must have previous retail or customer service experience.
- Strong communication and interpersonal skills are essential.
- Basic computer literacy including POS and Excel is beneficial.
Responsibilities
- Assist and attend to all customers entering the store.
- Provide product information and support client needs.
- Daily stock monitoring and cash management.
Skills
Previous retail or customer service experience
Strong communication and interpersonal skills
Basic computer literacy
Strong numerical and administrative accuracy
Ability to follow procedures
Work independently
Ability to manage multiple tasks
Familiarity with social media
Stock control and cash-up experience
Job description
SALES ASSISTANT
Minimum skills and experience required:
- Previous retail or customer service experience (pet industry advantageous)
- Strong communication and interpersonal skills
- Basic computer literacy (POS, Excel beneficial)
- Strong numerical and administrative accuracy
- Ability to follow procedures and work systematically
- Honest, reliable, and able to work independently
- Ability to manage multiple tasks and meet deadlines
- Social media familiarity (Facebook/WhatsApp groups)
- Stock control and cash-up experience advantageous
Duties and Responsibilities:
Customer Service
- Assist and attend to all customers entering the store
- Provide product information and support client needs
- Uphold company values: honesty, openness, integrity, constructive behavior, client focus, respect for all
Stock Control and Administration
- Daily stock monitoring, receiving, counting, and control
- Checking expiry dates and reporting stock with <3 months remaining
- Minimum 3 departmental stock takes per week
- Stock ordering, insertion, pricing, adjustments, and updating
- Monthly stock reports, supplier summaries and GP tracking
Cash Management and Financial Duties
Daily
- Cash-up and balancing of takings
- End-of-day procedures
- Reconciling stock sales to card machine reports
- Recording invoices and petty cash control
- Sales reporting to the owner
Weekly
- Cash counting and reconciliation
- Banking
- Ensure change levels are maintained
Monthly
- Stock sales reporting (department and detailed)
- Refund processing
- Stock-on-hand reporting
- Daily sales captured into cashbook
- Summary of invoices and credit notes
- Month-end stock summary per supplier
- Monthly GP reporting
- Personal sales capture
Store Presentation and Marketing
- Keep the store neat, clean, and visually appealing
- Set up product promotions and poster displays
- Update Facebook page 2–3 times weekly
- Post small adverts to community buy/sell groups (min. 4 groups; 2 posts/week)
Key Performance Indicators (KPIs)
- Monthly/annual sales budget and target achievement
- GP% performance
- Store growth
- Stock value reporting
- Marketing activity effectiveness
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.