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Counter Sales
Job summary
A retail firm is seeking an efficient and professional Counter Sales Associate to deliver exceptional customer service and process sales transactions accurately. The ideal candidate will have a Grade 12 certificate, numerical skills, and basic computer literacy. Responsibilities include assisting customers, recommending products, and ensuring compliance with company policies and procedures. This is a fast-paced environment requiring the ability to work well under pressure.
Qualifications
- Grade 12 / Matric certificate required.
- Previous experience in counter sales or retail sales is advantageous.
- Basic computer literacy needed for POS systems and MS Excel.
Responsibilities
- Greet customers and assist with product enquiries.
- Process sales transactions including cash and card payments.
- Ensure displays are neat, stocked, and correctly priced.
Skills
Education
Tools
To provide efficient and professional counter sales service by assisting customers, processing sales transactions accurately, and ensuring excellent customer satisfaction while supporting overall store operations.
- Greet customers promptly and assist them with product enquiries.
- Identify customer needs and recommend suitable products or alternatives.
- Process sales transactions accurately, including cash, card, and invoicing.
- Prepare quotations, sales orders, and invoices as required.
- Maintain product knowledge to provide accurate information to customers.
- Handle customer complaints and queries in a professional manner.
- Ensure shelves and displays are neat, stocked, and correctly priced.
- Liaise with the warehouse or stores department regarding stock availability.
- Perform daily cash-ups and ensure compliance with company procedures.
- Adhere to health, safety, and company policies at all times.
- Grade 12 / Matric certificate.
- Previous experience in counter sales or retail sales (advantageous).
- Basic computer literacy (POS systems, email, and MS Excel).
- Good numerical and cash-handling skills.
- Ability to work under pressure in a fast-paced environment.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.