Counter Sales

Cre8work!; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A retail firm is seeking an efficient and professional Counter Sales Associate to deliver exceptional customer service and process sales transactions accurately. The ideal candidate will have a Grade 12 certificate, numerical skills, and basic computer literacy. Responsibilities include assisting customers, recommending products, and ensuring compliance with company policies and procedures. This is a fast-paced environment requiring the ability to work well under pressure.

Qualifications

• Grade 12 / Matric certificate required.
• Previous experience in counter sales or retail sales is advantageous.
• Basic computer literacy needed for POS systems and MS Excel.

Responsibilities

• Greet customers and assist with product enquiries.
• Process sales transactions including cash and card payments.
• Ensure displays are neat, stocked, and correctly priced.

Skills

Customer service skills

Numerical skills

Basic computer literacy

Ability to work under pressure

Education

Grade 12 / Matric certificate

Tools

POS systems

Microsoft Excel

Job description

To provide efficient and professional counter sales service by assisting customers, processing sales transactions accurately, and ensuring excellent customer satisfaction while supporting overall store operations.

Key Responsibilities

• Greet customers promptly and assist them with product enquiries.
• Identify customer needs and recommend suitable products or alternatives.
• Process sales transactions accurately, including cash, card, and invoicing.
• Prepare quotations, sales orders, and invoices as required.
• Maintain product knowledge to provide accurate information to customers.
• Handle customer complaints and queries in a professional manner.
• Ensure shelves and displays are neat, stocked, and correctly priced.
• Liaise with the warehouse or stores department regarding stock availability.
• Perform daily cash-ups and ensure compliance with company procedures.
• Adhere to health, safety, and company policies at all times.

Minimum Requirements

• Grade 12 / Matric certificate.
• Previous experience in counter sales or retail sales (advantageous).
• Basic computer literacy (POS systems, email, and MS Excel).
• Good numerical and cash-handling skills.
• Ability to work under pressure in a fast-paced environment.