Technical-Jobs in Vereinigte Arabische Emirate

About Our Company

Headquartered in Shanghai, AIKIT Pte Ltd is a premier food technology company, revolutionizing the culinary landscape with our innovative smart kitchen network. Merging advanced technology with efficient supply chain management, we redefine the concept of convenience food and lead innovation in the food industry. At Aikit, we are committed to delivering enjoyable food and excellent results across our approach and services.

Our brand, InstaChef, is a leader in the food technology industry, innovating with smart kitchens to transform how food is prepared and delivered. Our commitment to combining technology with compelling design makes us pioneers in the food tech space. Marrying technology and food together, we are dedicated to serving quick, traditional, and authentic food that caters to the appetites of all ages at a value-driven price.

Job Overview

We are seeking an Engineer with a mindset for continuous improvement to join our team in Singapore.

Responsibilities

• Install InstaChef vending machines, ensuring proper connection of electrical, mechanical, and network components.
• Perform tests on machines after installation to verify they are fully operational and meet all functional specifications.
• Conduct regular maintenance and servicing of machines to ensure optimal performance, including cleaning, calibration, and replacing worn-out parts.
• Diagnose and repair mechanical, electrical, and software issues in a timely manner to minimize service disruption.
• Maintain accurate records of repairs, maintenance schedules, and electrical system inspections.
• Use diagnostic tools and procedures to identify issues with vending machines, such as mechanical jams, electrical faults, or software errors.
• Improve vending machines’ performance and efficiency by providing effective troubleshooting and engineering support for operations.
• Perform upgrades to hardware and software as needed.
• Provide effective solutions for breakdowns or malfunctions and perform emergency repairs when necessary.
• Maintain an inventory of spare parts and tools, ensuring the availability of key components needed for repairs. Order necessary parts and equipment as needed.
• Provide on-site technical support and respond to service requests promptly.
• Assist the customer service team with remote problem resolution on order issues.
• Assist with customer order issues and enquiries. Process refunds for customers if needed.
• Support daily distribution operations. Assist supply chain in replenishment of company products.
• Meet set productivity goals. Work to improve and increase customer satisfaction.
• Understand simple electrical schematics and floor plans.
• Carry out electrical works including laying cables, trunking, conduits, and installation of electrical components.
• Adhere to all safety protocols and guidelines during installation, repair, and maintenance activities.

Requirements

• 3-5 years' relevant experience in automation systems and hands-on technical experience.
• Able to work in rotated shifts (including night shift).
• Basic knowledge of PLC and electrical systems.
• Good communication and interpersonal skills.
• Meticulous and result-oriented.
• Able to multi-task and work under tight timelines.
• Good team player but able to work independently.
• Willing to learn, self-motivated, with a positive attitude.
• Resourceful in seeking methods/solutions to solve problems and achieve targets.
• Able to start immediately.