Infrastructure Support Engineer - Desktop

DRW; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

A global trading firm in Singapore is seeking an Infrastructure Engineer to maintain and monitor network infrastructure, support hardware/software implementation, and troubleshoot technical issues. Success in this role requires a degree in Computer Science, knowledge of networking fundamentals, and strong analytical skills. Candidates will collaborate with global teams and participate in infrastructure project planning, providing meaningful support in a fast-paced environment.

Qualifications

• Degree expected to be obtained between December 2025 and June 2026.
• Knowledge in TCP/IP, DNS, DHCP, and LAN/WAN technologies is essential.
• Familiarity with Windows and Linux/Unix operating systems.

Responsibilities

• Maintain and monitor the company's network infrastructure.
• Support implementation of hardware and software components.
• Collaborate to troubleshoot issues and implement solutions.

Skills

Networking fundamentals

Cloud computing concepts

Analytical and problem-solving skills

Communication and teamwork

Scripting languages

Education

Degree in Computer Science or related field

Tools

AWS

Azure

Google Cloud Platform

Ansible

PowerShell

Job description

DRW is a technology-driven, diversified principal trading firm. We trade our own capital at our own risk, across a broad range of asset classes, instruments and strategies, in financial markets around the world. As the markets have evolved over the past 25 years, so has DRW – maximizing opportunities to include real estate, cryptoassets and venture capital. With over 1,200 employees at our Chicago headquarters and offices around the world, we work together to solve complex problems, challenge consensus and deliver meaningful results. It’s a place of high expectations, deep curiosity and thoughtful collaboration.

As an Infrastructure Engineer, in our Singapore office, you will work closely with our technology teams and external parties providing world-class support investigating and resolving a variety of technical and business issues every day. Your success will depend on your ability to rapidly identify and resolve business impacting issues. Your work will range from addressing time-sensitive, critical problems to managing long-term projects. You will provide direct, hands‑on support to trading desks on a daily basis, and help define their technology requirements for other teams across the firm.

What we are looking for:

• Assist in the maintenance and monitoring of our company's network infrastructure, ensuring optimal performance and reliability.
• Support the implementation and configuration of hardware and software components, including servers, routers, switches, and firewalls.
• Collaborate with the infrastructure team to troubleshoot issues, perform root cause analysis, and implement solutions.
• Contribute to the planning and execution of infrastructure projects, such as system upgrades and migrations.
• Participate in the documentation of infrastructure processes, procedures, and configurations.
• Stay updated on emerging technologies and industry trends to propose innovative solutions for infrastructure improvements.

To succeed in this role you should have:

• A degree in Computer Science, Information Technology, or a related field graduating between December 2025 and June 2026
• Knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, and LAN/WAN technologies.
• Familiarity with operating systems (Windows, Linux/Unix) and virtualization technologies.
• Basic understanding of cloud computing concepts (AWS, Azure, or Google Cloud Platform).
• Strong analytical and problem-solving skills with a keen attention to detail.
• Excellent communication and teamwork abilities.
• Collaborative with global teams
• Self‑motivated and intellectually curious
• Accountable and have a high level of ownership
• Able to handle pressure and time constraints with composure

Nice to Haves:

• Experience with scripting languages (Python, PowerShell, etc.) for automation tasks.
• Familiarity with configuration management tools (such as Ansible, Puppet, or Chef).
• Exposure to cybersecurity principles and best practices.
• Previous internship or relevant hands‑on experience in infrastructure‑related roles is a plus.

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