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7,774
Research jobs in Singapore
Regional Customer Director
DHL Global Forwarding
Singapore
On-site
SGD 80,000 - 120,000
4 days ago
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Lead Optimization Scientist – Antibody Engineering
CHUGAI PHARMABODY RESEARCH PTE. LTD.
Singapore
On-site
SGD 80,000 - 100,000
4 days ago
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Research Scientist (Lead Optimisation Unit)
CHUGAI PHARMABODY RESEARCH PTE. LTD.
Singapore
On-site
SGD 80,000 - 100,000
4 days ago
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Member of Technical Staff (MTS), NAND Cell Film
MICRON SEMICONDUCTOR ASIA OPERATIONS PTE. LTD.
Singapore
On-site
SGD 80,000 - 120,000
4 days ago
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COMPLIANCE CLERK
GOLDEN HORSE PRIZE ENTERPRISE PTE. LTD.
Singapore
On-site
SGD 50,000 - 70,000
4 days ago
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Discover more opportunities than anywhere else. Find more jobs nowSenior Manager, Statistics & Data Science
National University of Singapore
Singapore
On-site
SGD 20,000 - 60,000
4 days ago
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Business Development Director
ACHIEVE TECHNOLOGY ASIA PACIFIC PTE LTD
Singapore
On-site
SGD 80,000 - 100,000
4 days ago
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Lead Infra Architect (Network) (Contract)
Monetary Authority of Singapore (MAS)
Singapore
On-site
SGD 120,000 - 150,000
4 days ago
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Connect with headhunters to apply for similar jobsProduct Manager (Cybersecurity)
Talent Trader Group Pte Ltd
Singapore
On-site
SGD 70,000 - 100,000
4 days ago
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Personal Assistant (NIRBA)
National University of Singapore
Singapore
On-site
SGD 30,000 - 40,000
4 days ago
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Senior AI/ML Software Engineer
BJAK
Singapore
Remote
SGD 80,000 - 110,000
4 days ago
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Autonomous Berthing Systems Engineer
Agency for Science, Technology and Research (A*STAR)
Singapore
On-site
SGD 80,000 - 100,000
4 days ago
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Research Engineer, Maritime Systems, TCOMS
Agency for Science, Technology and Research (A*STAR)
Singapore
On-site
SGD 80,000 - 100,000
4 days ago
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Assistant Director (Mechanical) (Central/Sub-contractor) (ID: 691103) LXY
PERSOL
Singapore
On-site
SGD 60,000 - 80,000
4 days ago
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Executive Assistant cum Marketing Support (Buona Vista/12 Month Contract/Up to $4500)
PERSOL SINGAPORE PTE. LTD.
Singapore
On-site
SGD 60,000 - 80,000
4 days ago
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Software Manager
SHAREINVESTOR PTE. LTD.
Serangoon Garden Circus
On-site
SGD 70,000 - 100,000
4 days ago
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Quality Engineer | MNC
Adecco Personnel Pte Ltd.
Singapore
On-site
SGD 48,000 - 60,000
4 days ago
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Manager, Learning Academy & Partnerships
ALLIED SEARCH PTE. LTD.
Singapore
On-site
SGD 80,000 - 100,000
4 days ago
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Lead Optimization Scientist, Antibody Engineering
CHUGAI PHARMABODY RESEARCH PTE. LTD.
Singapore
On-site
SGD 70,000 - 100,000
4 days ago
Be an early applicant
Research Scientist (Lead Optimisation Unit)
CHUGAI PHARMABODY RESEARCH PTE. LTD.
Singapore
On-site
SGD 70,000 - 100,000
4 days ago
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Optical Product Manager
NANYTE PTE. LTD.
Singapore
On-site
SGD 70,000 - 90,000
4 days ago
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Product Handling & Labeling Assistant (Air-con Environment) x30
AlwaysHired Pte. Ltd.
Singapore
On-site
SGD 20,000 - 60,000
4 days ago
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Cancer Genomics & Spatial Omics Data Scientist
Agency for Science, Technology and Research (A*STAR)
Singapore
On-site
SGD 60,000 - 80,000
4 days ago
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Regional Customer Director
DHL Global Forwarding
Singapore
On-site
SGD 80,000 - 120,000
Full time
4 days ago
Be an early applicant
Job summary
A leading logistics company in Singapore is seeking a professional to manage customer engagement and drive business development. The ideal candidate has over 10 years of experience in the logistics industry, with proven skills in project management and communication. You will be responsible for developing strategies to grow customer portfolios, ensuring service quality, and collaborating with internal stakeholders to enhance service delivery. Fluency in English and a degree are required for this dynamic role.
Qualifications
- 10+ years of solid experience in the logistics or forwarding industry.
- 5+ years of dealing with major accounts on a regional or global level.
- Fluent use of English (both written and spoken).
Responsibilities
- Manage and develop the overall customers engagement of assigned portfolio.
- Deliver services and solutions to customer that meet budget, quality and agreed service level.
- Conduct customer meeting/sales visits and present company capabilities.
- Effectively drive monthly, quarterly and annual business review with customers.
Skills
Selling with Buyer’s Perspective
Project management
Industry/Sector Knowledge and Expertise
Freight Forwarding Knowledge and Expertise
Excellent communication skills
Interpersonal skills
Influencing skills
Negotiation skills
Computer skill knowledge like Word, Excel, Powerpoint
Education
Degree Holder
Relevant post-graduate qualifications
Tools
Word
Excel
PowerPoint
Job description
Job Purpose
- Manage and develop the overall customers engagement of assigned portfolio.
- Develop and perform business development strategies/activities in accordance with company business objective and local business environment to deliver profitable growth.
- Support global/regional sector initiatives and drive the engagement of both internal and external stakeholders with clear account development plan.
Accountabilities
I) Customers
External Customers
- Maintain effective relationship with assigned portfolio by remaining informed about customers’ business priorities and needs within the region.
- Drive and manage profitable growth with the assigned customer portfolio.
- Grow and hunt business with new target customers.
- Deliver services and solutions to customer that meet budget, quality and agreed service level.
- Support development of new/innovation service or value creation as part of continuous development to meet customer’s needs.
- Respond and solve customer enquiries/complaints in a timely and responsive manner.
- Responsible for establishing customer profiles and customer needs.
- Effectively conduct Annual/Quarterly/Monthly Business Review with customers.
Internal Customers
- Develop Customer Account Plan and/or Win Plan that can be adapted to meet customer needs and business fit.
- Work with Product, Key account managers, Bid Management team in the region to communicate and align customer account/win plan for RFIs / RFQs.
- Close engagement with internal stakeholder by sharing customer’s buying behaviours and competitor’s intelligence.
II) Stakeholders
External Stakeholders
- Identify and develop relationship with Customer contacts, including but not limited to decision makers, coaches, gatekeepers, inferencers et al.
- Work with other DHL divisions for end-to-end supply chain solution design or cross BUs collaboration.
Internal Stakeholders
- Work with countries and internal departments such as Products, CDZ, IP, OMS, Finance, First Choice, BPO, IT and IMPAT to satisfy customers’ needs and make sure service is provided smoothly.
- Coach and work closely with virtual team - Key Account Managers (KAMs), Operational KAMs (OKAMs)/Program Managers (PMs).
- Regular performance dialogue and alignment with Country KAMs or OKAMs/PMs.
III) Process
Customer Business Development
- Conduct customer meeting/sales visits (potential & existing) and present company capabilities, value proposition and business fit.
- Identify and develop customer sales leads.
- Lead market profiling and customer/competitor research and analysis activities to understand and identify opportunities and challenges.
- Develop and/or communicate effective pricing strategies to drive profitable growth and volume.
- Develop supply chain management solutions meeting customer needs.
- Develop customer development plan/win plan and drive the communication and alignment with relevant stakeholder in region and countries such as Product and Key Account Managers on strategy for RFQ’s/tenders/bids.
- Proactive Selling with Buyer’s Perspective.
Customer Business Performance
- Effectively drive monthly, quarterly and annual business review with customers.
- Overall responsible for achieving Customer business targets and KPIs. Drive KPI performance review with customer, together with Products.
- Identify and facilitate continuous improvement or value creation opportunities with customers.
Skills
- Selling with Buyer’s Perspective
- Project management
- Industry/Sector Knowledge and Expertise
- Freight Forwarding Knowledge and Expertise
- Excellent communication skills
- Interpersonal skills
- Influencing skills
- Negotiation skills
- Computer skill knowledge like Word, Excel, Powerpoint
Experience/Qualification Requirements
- Degree Holder, relevant post-graduate qualifications will be an advantage.
- 10+ years of solid experience in the logistics or forwarding industry.
- 5+ years of dealing with major accounts on a regional or global level.
- Relevant experience in international supply chain will be an advantage.
- Fluent use of English (both written and spoken).
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.