A leading food service company in Singapore is seeking an Assistant Operation Manager to manage the daily operations of a Coffeeshop. The ideal candidate will possess a diploma and have at least two years of experience in management roles within a food service environment. Responsibilities include maintaining operational standards, supervising staff, and ensuring quality customer service. This position requires flexibility in scheduling and good communication skills. Suitable candidates will be shortlisted and notified.
Qualifikationen
Minimum of 2 years of working experience in Coffeeshop or Food court management role.
Able to work flexible schedule including shift work, weekends, public holidays.
Prepared to work in a non-air-conditioned setting.
Aufgaben
Maintain smooth daily operations of the Coffeeshop.
Source potential qualified tenants to fill any vacant food stalls.
Supervise, lead & motivate the team.
Kenntnisse
Negotiation
Leadership
Microsoft Office
Customer Service
Communication Skills
Ausbildung
Diploma in any field of studies
Jobbeschreibung
The Assistant Operation Manager will assist the Operations Manager in coordinating and managing the operation of the Coffeeshop.
Key Responsibilities
Maintain smooth daily operations of the Coffeeshop
Source potential qualified tenants to fill any vacant food stalls
Take immediate and appropriate collection/legal actions for recovery of debt (e.g. Stall rental etc.) and minimise credit losses
Able to handle daily sales settlement
Do stock take and order stocks based on healthy inventory level
Source for suppliers with competitive pricing
Keep up to date with market prices for all materials and ingredients
Make sure safety and hygiene guidelines are being followed
Supervise, lead & motivate the team
Ensure fairness in scheduling work duty roster and off days for operation employees
Interview, assess and assist in hiring employees based on outlet manpower requirements
Receive, review and act upon feedback and complaints received from customers
Responsible for ensuring consistent quality of service
Adept at handling a wide variety of customer and customer requests
Able to perform ad hoc duties when required
Key Requirements
Candidate must possess at least a Diploma from any field of studies
Minimum of 2 years of working experience in Coffeeshop or Food court management role
Able to work flexible schedule including shift work, weekends, public holidays and to perform additional ad hoc duties and tasks in case of any acute shortage of employees
Prepared to work in a non-air-conditioned setting
Possess strong communication and effective negotiation skills
Fantastic team player
Good knowledge of Microsoft office programme, especially in Word and Excel
*Only Suitable candidates will be shortlisted and notified.
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.