Assistant Operations Manager

YUNG SHENG FOOD INDUSTRIES PTE. LTD.; Singapore; On-site; SGD 48,000 - 60,000; Full time

Job summary

A leading food service company in Singapore is seeking an Assistant Operation Manager to manage the daily operations of a Coffeeshop. The ideal candidate will possess a diploma and have at least two years of experience in management roles within a food service environment. Responsibilities include maintaining operational standards, supervising staff, and ensuring quality customer service. This position requires flexibility in scheduling and good communication skills. Suitable candidates will be shortlisted and notified.

Qualifications

• Minimum of 2 years of working experience in Coffeeshop or Food court management role.
• Able to work flexible schedule including shift work, weekends, public holidays.
• Prepared to work in a non-air-conditioned setting.

Responsibilities

• Maintain smooth daily operations of the Coffeeshop.
• Source potential qualified tenants to fill any vacant food stalls.
• Supervise, lead & motivate the team.

Skills

Negotiation

Leadership

Microsoft Office

Customer Service

Communication Skills

Education

Diploma in any field of studies

Job description

The Assistant Operation Manager will assist the Operations Manager in coordinating and managing the operation of the Coffeeshop.

Key Responsibilities

• Maintain smooth daily operations of the Coffeeshop
• Source potential qualified tenants to fill any vacant food stalls
• Take immediate and appropriate collection/legal actions for recovery of debt (e.g. Stall rental etc.) and minimise credit losses
• Able to handle daily sales settlement
• Do stock take and order stocks based on healthy inventory level
• Source for suppliers with competitive pricing
• Keep up to date with market prices for all materials and ingredients
• Make sure safety and hygiene guidelines are being followed
• Supervise, lead & motivate the team
• Ensure fairness in scheduling work duty roster and off days for operation employees
• Interview, assess and assist in hiring employees based on outlet manpower requirements
• Receive, review and act upon feedback and complaints received from customers
• Responsible for ensuring consistent quality of service
• Adept at handling a wide variety of customer and customer requests
• Able to perform ad hoc duties when required

Key Requirements

• Candidate must possess at least a Diploma from any field of studies
• Minimum of 2 years of working experience in Coffeeshop or Food court management role
• Able to work flexible schedule including shift work, weekends, public holidays and to perform additional ad hoc duties and tasks in case of any acute shortage of employees
• Prepared to work in a non-air-conditioned setting
• Possess strong communication and effective negotiation skills
• Fantastic team player
• Good knowledge of Microsoft office programme, especially in Word and Excel

*Only Suitable candidates will be shortlisted and notified.

Tell employers what skills you have

• Negotiation
• Budgets
• Leadership
• Microsoft Office
• Quality Control
• Operational Excellence
• Inventory
• Recruiting
• Pressure
• Communication Skills
• Customer Satisfaction
• Human Resources
• Customer Service
• Scheduling
• Performance Management
• Financial Reporting