Operation Team Leader (Permanent)

GMP Technologies; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology solutions company is looking for an Operation Team Leader in Singapore. This permanent role involves managing team budgets, resources, and daily operations, alongside ensuring effective collaboration with project teams. The ideal candidate should have at least 5 years of experience leading teams, be ITIL certified, and possess a bachelor's degree. The role requires independent work in fast-paced settings, with a good grasp of operational cost estimations in technology sectors, and the ability to manage customer relationships when necessary.

Qualifications

• Minimum 5 years of team leading, budget, and resource management experience.
• ITIL V3 / V4 certified.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Manage Team budget and resource allocation.
• Oversee proposals for internal processes and manage knowledge transfer.
• Report to managers about budget and operation forecasts.

Skills

Team leading

Budget management

Resource allocation

ITIL V3 / V4 certification

Knowledge in On Prem/Cloud/Network/Server

Education

Bachelor's degree in any field

Job description

About the job Operation Team Leader (Permanent)

Infra Sol. Dept./IT Operation and Service Management Team

Key Responsibilities

• Manage Team budget as and when, closing period and yearly budgeting or forecast period.
• Manage resource and allocate resource accurately.
• Manage each proposal for internal process before share with customer & manage Project team and operation team knowledge transfer or operation handover when necessary.
• Manage business partner and vendor as a Lead and manage team members to estimate Maintenance support, Operation support cost.
• Escalate and report to Managers while project facing major issue.
• Report manager in daily basis in terms of budget, resource and operation forecast schedule.
• Daily Team management and meeting is mandatory task.

Key Requirements

• Must have Minimum 5 years of Team leading, Team budget, Team schedule & Team resource management experience.
• Must have ITIL V3 / V4 certified.
• Must have knowledge in On Prem/Cloud/Network/Server for Operation cost estimation purpose.
• Must possess at least bachelors degree in any field. Should have Demonstrate the ability and desire to adapt to new technologies.
• Should have ability to work independently in a fast-paced environment.
• Good to have Familiar with cloud services-related software and hardware technology and products.
• Good to have experience in handling projects related to the software-defined data center or cloud service infrastructure.
• Good to have willingness to travel when project assigned.
• Manage customer relationship when necessary.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | VO UYEN AI LINH | Registration No: R22109232