Assistant Operations Manager

61 TEBAN GARDENS FOODHOUSE PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A Coffeeshop Management Company in Singapore is seeking an Assistant Operation Manager to support operational coordination. The candidate will oversee daily activities, manage teams, and ensure service quality. Applicants must have a diploma and at least two years of relevant experience in a similar role. This position requires flexibility to work shifts and a hands-on approach in a non-air-conditioned environment. Strong communication and negotiation skills are essential, along with proficiency in Microsoft Office.

Qualifications

• Minimum of 2 years of experience in Coffeeshop or Food court management.
• Must work flexible schedule, including shifts and weekends.
• Prepared to work in non-air-conditioned settings.

Responsibilities

• Assist Operations Manager in coordinating and managing Coffeeshop operations.
• Maintain smooth daily operations of the Coffeeshop.
• Supervise and motivate the team.

Skills

Negotiation

Leadership

Communication Skills

Customer Service

Inventory

Operational Excellence

Quality Control

Recruiting

Scheduling

Education

Diploma from any field

Tools

Microsoft Office (Word, Excel)

Job description

Roles & Responsibilities

The Assistant Operation Manager will assist the Operations Manager in coordinating and managing the operation of the Coffeeshop.

Key Responsibilities

• Maintain smooth daily operations of the Coffeeshop
• Source for potential qualified tenants to fill any vacant food stalls
• Take immediate and appropriate collection/legal actions for recovery of debt (e.g. Stall rental etc.) and minimise credit losses
• Able to handle daily sales settlement
• Do stock take and order stocks based on healthy inventory level
• Source for suppliers with competitive pricing
• Keep up to date with market prices for all materials and ingredients
• Make sure safety and hygiene guidelines are being followed
• Supervise, lead & motivate the team
• Ensure fairness in scheduling work duty roster and off days for operation employees
• Interview, assess and assist in hiring employees based on outlet manpower requirements
• Receive, review and act upon feedback and complaints received from customers
• Responsible for ensuring consistent quality of service
• Adept at handling a wide variety of customer and customer requests
• Able to perform ad hoc duties when required

Key Requirements

• Candidate must possess at least a Diploma from any field of studies
• Minimum of 2 years of working experience in Coffeeshop or Food court management role
• Able to work flexible schedule including shift work, weekends, public holidays and to perform additional ad hoc duties and tasks in case of any acute shortage of employees
• Prepared to work in a non-air-conditioned setting
• Possess strong communication and effective negotiation skills
• Fantastic team player
• Good knowledge of Microsoft office programme, especially in Word and Excel

*Only candidates will be shortlisted and notified.

Tell employers what skills you have

• Negotiation
• Budgets
• Leadership
• Microsoft Office
• Quality Control
• Operational Excellence
• Inventory
• Recruiting
• Pressure
• Communication Skills
• Customer Satisfaction
• Human Resources
• Customer Service
• Scheduling
• Performance Management
• Financial Reporting