Assistant Operations Manager

YUNG SHENG KITCHEN PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A local food establishment in Singapore is seeking an Assistant Operation Manager to support the Operations Manager in managing the Coffeeshop's daily operations. The ideal candidate will have at least a Diploma and two years of relevant experience in a food court or Coffeeshop management. Responsibilities include supervising staff, managing stock, ensuring quality service, and maintaining safety standards. Candidates must also be flexible with their work schedules, including potential shift work. Only shortlisted candidates will be notified.

Qualifications

• Minimum of 2 years of working experience in Coffeeshop or Food court management role.
• Able to work flexible schedule, including shift work, weekends, and public holidays.
• Possess strong communication and effective negotiation skills.

Responsibilities

• Assist in coordinating and managing Coffeeshop operations.
• Supervise, lead, and motivate the team.
• Ensure adherence to safety and hygiene guidelines.

Skills

Negotiation

Leadership

Communication Skills

Customer Service

Operational Excellence

Inventory

Scheduling

Quality Control

Financial Reporting

Education

Diploma in any field of studies

Tools

Microsoft Office

Job description

Roles & Responsibilities

The Assistant Operation Manager will assist the Operations Manager in coordinating and managing the operation of the Coffeeshop.

Key Responsibilities

• Maintain smooth daily operations of the Coffeeshop
• Source for potential qualified tenants to fill any vacant food stalls
• Take immediate and appropriate collection/legal actions for recovery of debt (e.g. Stall rental etc.) and minimise credit losses
• Able to handle daily sales settlement
• Do stock take and order stocks based on healthy inventory level
• Source for suppliers with competitive pricing
• Keep up to date with market prices for all materials and ingredients
• Make sure safety and hygiene guidelines are being followed
• Supervise, lead & motivate the team
• Ensure fairness in scheduling work duty roster and off days for operation employees
• Interview, assess and assist in hiring employees based on outlet manpower requirements
• Receive, review and act upon feedback and complaints received from customers
• Responsible for ensuring consistent quality of service
• Adept at handling a wide variety of customer and customer requests
• Able to perform ad hoc duties when required

Key Requirements

• Candidate must possess at least a Diploma from any field of studies
• Minimum of 2 years of working experience in Coffeeshop or Food court management role
• Able to work flexible schedule including shift work, weekends, public holidays and to perform additional ad hoc duties and tasks in case of any acute shortage of employees
• Prepared to work in a non-air-conditioned setting
• Possess strong communication and effective negotiation skills
• Fantastic team player
• Good knowledge of Microsoft office programme, especially in Word and Excel

*Only candidates will be shortlisted and notified.

Tell employers what skills you have

• Negotiation
• Budgets
• Leadership
• Microsoft Office
• Quality Control
• Operational Excellence
• Inventory
• Recruiting
• Pressure
• Communication Skills
• Customer Satisfaction
• Human Resources
• Customer Service
• Scheduling
• Performance Management
• Financial Reporting