Logistic jobs in Singapore
Urgent! Client Management Executive (Logistics, Supply Chain)
TRUST RECRUIT PTE. LTD.
Admin Assistant - Entry Level [PPS-001-06]
EQUE PTE. LTD.
Operation liaison assistant
SRI RENGA TRADING PTE. LTD.
Events & Venue Management Team Lead
CITYSPROUTS PTE. LTD.
Discover more opportunities than anywhere else. Find more jobs nowLower Elementary School Dean of Student Life (Pre-school - Grade 2)
SINGAPORE AMERICAN SCHOOL LIMITED
Digital Marketing and Event Specialist / Executive (1 year experience)
SIR MANASSEH MEYER INTERNATIONAL SCHOOL PTE. LTD.
Connect with headhunters to apply for similar jobsHR Assistant (Training provided)
TRUST RECRUIT PTE. LTD.
Site Operations & Admin Coordinator
R.J. CROCKER CONSULTANTS PTE. LTD.
Delivery Driver – Full-Time with OT, Bonus & Benefits
CHIN SENG HIN (PRIVATE) LIMITED
URGENT! Export Manager (Dairy Manufacturing)
TRUST RECRUIT PTE. LTD.
Global Project Buyer & Logistics Lead
OMNI OFFSHORE TERMINALS PTE. LTD.
Freight Shipping Customer Service Exec: Cold Calling
SEARCH PERSONNEL PRIVATE LIMITED
Business Development Manager
SINGAPORE CORPORATE COUNSEL ASSOCIATION LTD.
Trade Compliance Analyst, SEA (Singapore & Malaysia)
EXPEDITORS SINGAPORE PTE LTD
Elite Personal Assistant for Family, Education and Travel
VAST STARS CAPITAL PTE. LTD.
Procurement Executive (FMCG/ up to 3.5k / Jurong West)
TRUST RECRUIT PTE. LTD.
Operations Executive - 1 Year Contract
APBA TG HUMAN RESOURCE PTE. LTD.
Urgent! Client Management Executive (Logistics, Supply Chain)
Job summary
A leading recruitment firm is seeking a Customer Service Representative in Singapore to manage communications and ensure customer satisfaction through efficient coordination of delivery orders. The ideal candidate will have a Polytechnic Diploma or BA in a related field, proficient skills in Microsoft applications, and experience in a customer-focused environment. The role requires strong multitasking abilities, a professional attitude, and great communication skills. This permanent position offers a 5.5-day work week along with attractive remuneration and benefits.
Benefits
Qualifications
- Candidates should be equipped with a Polytechnic Diploma or BA in Business Administration, Accounting, or a related field.
- Familiarity with Microsoft applications such as Excel and Word is essential.
- Experience in a customer service-based environment is crucial.
Responsibilities
- Manage customer communications via email and phone.
- Respond to customer inquiries swiftly and effectively.
- Maintain accurate records of customer interactions.
Skills
Education
Tools
- 5.5 days work week
- Permanent job opportunity
- Great remuneration & benefits
- Great career progression
- Location: West
- Manage customer emails and calls to coordinate and arrange delivery orders efficiently.
- Exhibit strong phone handling skills by actively listening and responding with emotional intelligence to clients' needs.
- Respond swiftly to customer inquiries, ensuring prompt resolution.
- Record customer inquiries, feedback, and complaints in the database after each interaction for verification and training purposes.
- Follow up promptly on customer interactions via email to ensure resolution and satisfaction, and to reinforce long-term relationships.
- Maintain accurate Proof of Delivery (POD) records and ensure proper filing of all related documents.
- Foster a positive, empathetic, and professional attitude towards customers at all times.
- Collaborate and communicate effectively with internal departments to ensure seamless service.
- Analyze and report on customer interaction trends, providing insights to improve processes, service delivery, and customer experience.
- Mentor and support junior team members, providing feedback and guidance to uplift team performance and consistency.
- Polytechnic Diploma/BA degree. Preferably in Business Administration, Accounting, or equivalent
- Good knowledge of Microsoft applications (Excel, Word, etc)
- Experience working in a customer service focused environment
- Ability to multitask, prioritize, and manage time effectively
- Your unique personality! A great sense of humor is an advantage.
Interested applicants, please click on Apply Now or email to dicksern@trustrecruit.com.sg with provided your latest resume in MS WORD format with below information.
- Last drawn salary
- Expected salary
- Notice period
- Reason for leaving
We regret only shortlisted candidates will be notified.
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Please read our privacy statement on our corporate website www.trustrecruit.com.sg.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.