Freight Shipping Customer Service Exec: Cold Calling

SEARCH PERSONNEL PRIVATE LIMITED; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics company in Singapore seeks a Customer Service Executive to handle customer inquiries and manage shipment bookings. The ideal candidate should possess at least GCE 'O' Level or above, be proficient in MS Office, and bilingual in English and Mandarin to communicate with clients. Full training is provided. The role offers a basic salary of up to $3,500 with performance bonuses. This is a permanent position with a Monday to Friday work schedule.

Qualifications

• Training provided for all applicants.
• Ability to handle customer inquiries effectively.
• Diplomacy and negotiation skills for effective communication.

Responsibilities

• Attend to customer inquiries and book shipments.
• Arrange for space bookings and monitor status.
• Liaise with Import/Export Department for smooth job execution.
• Prepare pre-alerts for respective stations.
• Check arriving and uplift details every morning.
• Ensure compliance to customers' special requests.
• Maintain good filing systems and housekeeping.
• Build relationships with internal and external customers.

Skills

Proficient in MS Office applications

Bilingual in English and Mandarin

Education

GCE ‘O’ Level & above

Job description

A logistics company in Singapore seeks a Customer Service Executive to handle customer inquiries and manage shipment bookings. The ideal candidate should possess at least GCE 'O' Level or above, be proficient in MS Office, and bilingual in English and Mandarin to communicate with clients. Full training is provided. The role offers a basic salary of up to $3,500 with performance bonuses. This is a permanent position with a Monday to Friday work schedule.