Front Desk jobs in Singapore
Front Office Manager
H WORLD HOLDINGS SINGAPORE PTE. LTD.
Executive, Administration
Shan You
General Manager (Trading Operation Department)
ENEOS OIL & ENERGY ASIA PTE. LTD.
Part-time Business Office Assistants (3 month contract) - Central/Entry Level #HAO
RECRUIT EXPRESS PTE LTD
Discover more opportunities than anywhere else. Find more jobs nowFront Desk Receptionist 诚聘前
CHEN KANG FOOT SPA PTE. LTD.
Guest Services Assistant [Driver]
Mandarin Oriental, Singapore
Front Desk Receptionist 诚聘前台收银员
CHEN KANG WELLNESS PTE. LTD.
Connect with headhunters to apply for similar jobsAdministrative Executive
ASIA SINGA HOSPITALITY PTE. LTD.
Admin Executive cum Customer Service (Tuition Center) @East/West
Recruit Now Singapore Pte Ltd
Receptionist - Central Area / 5 days [SAS]
WECRUIT PTE. LTD.
Clinic Service Associate
PRIVATE SPACE MEDICAL PRIVATE LIMITED
Front Desk Officer (MNC) - Central - WCDT
WECRUIT PTE. LTD.
Beautician
DNA BRANDS CO PTE. LTD.
Part-time Front-desk Receptionist
HIART PTE. LTD.
Office Admin cum Secretary / Receptionist
AVANI RESOURCES PTE. LTD.
Beauty Therapist
LIVINGSTONE HEALTH LTD.
Clinic Sales Consultant (TCM)
NATURAL HEALING PTE. LTD.
Receptionist - [ST]
WECRUIT PTE. LTD.
Part-Time Front Desk / Customer Support (Indoor Golf Facility)
KINO GOLF MANAGEMENT PTE. LTD.
Enrollment & Customer Experience Coordinator
AD-VENTURE ACADEMIC PRIVATE LIMITED
Front Desk Customer Service Officer (Admin)
MANDALION EDUCATION PTE. LTD.
Front Office Manager
Job summary
A prominent hospitality company in Singapore seeks a dedicated individual for Front Office management. The role focuses on maximizing customer satisfaction and efficiency, handling guest interactions, and ensuring staff are well-trained. Responsibilities include greeting VIP guests, resolving complaints, and overseeing department budgeting strategies. The ideal candidate will have strong communication skills, leadership qualities, and a commitment to hospitality excellence.
Responsibilities
- Responsible for greeting and fond farewell for VIP and special attention guests.
- Resolve guest complains in a timely manner and respond on time to any complaints.
- Participate in interacting with guests and ensuring that shift duties are handled by front desk Employees.
- Handling of guest security and creating functional emergency procedures.
- Ensures that all associates under Front Office department have updated job descriptions.
- Coordinates with Human Resources for Front Office associates training.
- Produces all department budgets and develops strategies to achieve them.
- Ensures that all areas under Front Office are running efficiently and in accordance with the property's policies and procedures and that customer satisfaction is maximized at all times.
- Maximizes profitability in Rooms through promoting sales, controlling costs and optimizing resources.
- Assists in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectations.
- To be highly visible throughout the operation in guest contact areas.
- Checks the accuracy and transmission of reports and cooperates with Sales and Marketing in planning forecasts.
- Responsible for greeting and fond farewell for VIP and special attention guests.
- Resolve guest complains in a timely manner and respond on time to any complaints.
- Participate in interacting with guests and ensuring that shift duties are handled by front desk Employees.
- Handling of guest security and creating functional emergency procedures.
- Ensures that all associates under Front Office department have updated job descriptions, appraisals and are given clear development opportunity guidelines.
- In coordination with the Human Resources Department, ensures that Front Office associates undergo adequate training and that it is carried out in their day-to-day activities.
- Produces all department budgets and develops strategies to ensure they are achieved.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.