Front Desk jobs in United States

Our client is an IT Service Provider, who provides IT support, computing parts distribution, and computing equipment resale. Due to expansion, they are looking out for a Desktop Support Team Lead to support them in their growing business.

Job Description:

• In charge of 7 End User Support Engineers for an Audit Firm.
• Mainly responsible for Windows laptop cloning, provisioning, issuing, servicing the front desk, advising end users on backup/restore, and other end-user desktop support such as incident tracking and resolution.
• At least 3 years of experience in a technical as well as supervisory role in a similar setting to oversee the team.
• Able to advise and guide the team to implement continuous improvements.
• Follow through to closure for incidents and provide progress reporting to the customer.
• Work with the customer to implement work processes with the team.
• Act as the liaison between the customer, the team, and the Service Delivery Manager.

Additional Information:

Working hours: 8.30am to 5.30pm (Monday to Friday)
Working location: Marina One
Tenure: 12 months contract (renewable)
Salary: $4,500 - $5,500

*Interested candidates are invited to send in your Resume in MS Word Format* stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.