Receptionist

Cultivar Staffing & Search; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A reputable company in the immigration services sector is seeking a Receptionist in Singapore to manage client interactions and provide essential administrative support. The ideal candidate will have 1-2 years of experience, strong organizational and interpersonal skills, and be fluent in Chinese. This role requires a commitment to delivering exceptional customer service and the ability to thrive in a fast-paced environment.

Qualifications

• 1-2 years of experience in administration or a related role.
• Fluency in Chinese is necessary for effective communication.

Responsibilities

• Act as the first point of contact at reception.
• Evaluate leads and direct them accordingly.
• Prepare and submit daily reports.

Skills

Organizational skills

Communication skills

Customer service

Interpersonal skills

Attention to detail

Tools

Microsoft Office

Google Workspace

Job description

Our client, a reputable company in the immigration services sector, is looking for a Receptionistto enhance its growing team. This role will focus on managing client interactions, filtering inquiries, and providing essential administrative support. The ideal candidate will possess strong organizational skills and a deep commitment to delivering exceptional customer service, with the ability to communicate clearly and effectively in a fast-paced environment.

Key Responsibilities:

• Meet personal KPIs and objectives.
• Act as the first point of contact at reception, managing client appointments and filtering inquiries.
• Evaluate leads from various sources and direct them to the appropriate department.
• Prepare and submit daily reports to management.
• Perform general administrative tasks to support other teams.
• Assist with scheduling, rescheduling, and following up with current clients.
• Communicate effectively with internal and external stakeholders to ensure smooth interactions.
• Maintain high standards of professionalism and service at all contact points.
• Undertake additional duties as assigned by supervisors or management.

Requirements:

• 1-2 years of experience in administration, front desk, sales support, call administration, or a related role.
• Recent graduates from Hospitality or similar fields are encouraged to apply.
• Proven ability to meet or exceed KPIs.
• Strong organizational skills and professional demeanor.
• Excellent attention to detail.
• Outstanding communication and interpersonal skills.
• Self-motivated team player with a commitment to providing excellent customer service.
• Ability to thrive in a fast-paced, competitive environment.
• Proficient in Microsoft Office and Google Workspace.
• Fluency in Chinese is necessary for effective communication with Chinese clients.
• Immediate availability is preferred.

Additional Information:

• Work Schedule:Ideally Tuesday to Saturday, 9 AM - 6 PM, or Monday to Friday, 9 AM - 6 PM (5 days a week).

Interested candidates are invited to send in your Resume in MS Word Format, stating your past work experience, reasons for each leave, and past and expected remuneration.

We regret to inform you that only shortlisted candidates will be notified.

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Required Skills:

Resume Search Daily Reports Interpersonal Skills LTD MS Word Availability Administration Scheduling Customer Service Microsoft Office Sales Communication Management