Patient Service Associate, Jurong Medical Centre*

National University Polyclinics; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

The National University Polyclinics is seeking a Patient Service Associate for their Jurong Medical Centre. This role involves ensuring clinic operation readiness, providing excellent customer service to patients and their families, and performing tasks assigned by supervisors. Ideal candidates will have customer service experience and good interpersonal skills.

Qualifications

• Preferably 1-year experience in customer-related/front desk service.
• Working knowledge on computers.
• Good interpersonal and communication skills.

Responsibilities

• Ensure clinic’s operation readiness for patient preparation.
• Extend excellent customer service to patients and relatives.
• Assist with additional responsibilities assigned by supervisors.

Skills

Interpersonal Skills

Communication Skills

Customer Service

Tools

Computers

Job description

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Patient Service Associate, Jurong Medical Centre*

Job ID: 6108

Job Function: Ancillary

Institution: Jurong Medical Centre

Responsibilities

• Ensure Clinic’s Operation Readiness in the aspects of preparation for patients such as documentation and procurement of daily usage items.
• Extend excellent customer service to patients and their relatives
• Help in additional responsibilities as assigned by supervisors

Requirements

• Preferably 1-year experience in customer-related / front desk service
• Entry level candidates are welcome to apply
• Working knowledge on computers
• Good interpersonal and communication skills, able to work with all levels of staff