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A leading company in customer service is seeking a front desk representative for multiple locations in Singapore. The role involves greeting clients, answering queries, maintaining customer relations, and performing various clerical duties. Candidates with N Level qualification and experience will be preferred, with training provided.
Responsibilities:
· Greet and welcome clients to the outlet
· Answer incoming queries and provide customer service support
· Maintain good customer relations
· Serve and attend to clients
· Provide basic and accurate promotions receptionist duties such as photocopying or in relation to company supplies
· Perform other clerical duties
· Perform counter duties such as POS system and cashiering
· Upsell promotions and membership program
· Speaks conversational English and competent writing skills
· Good telephone communication skills
· Excellent organizational skills
· Multitasking and provide good customer service attitude
· Skills in Office Management tools are a plus
· Training will be provided
Working Location :
· Multiple Location (To be discussed during interview)
Working Hours:
· 10 - 12 hours
· 6 days work week
Salary:
· Remuneration, Commissions and bonuses to be discussed during interview
Requirements:
· Candidates should possess at least an N Level
· Proven experience as front desk representative, agent or relevant position is a plus
· Excellent knowledge of MS Office (especially Excel and Word)
· Customer service orientation