Desktop Support Engineer jobs in United States
ICT Support Technician (Shipping)
DIRECT SEARCH ASIA PTE. LTD.
Aftersales & Technical Support Technician
DURAPOWER TECHNOLOGY (SINGAPORE) PTE. LTD.
IT Support Technician
High-Tech Solutions Pte Ltd
IT Support Technician
EBEL INDUSTRIES PTE LTD
IT Infrastructure Engineer (Desktop)
USER EXPERIENCE RESEARCHERS PTE. LTD.
Desktop Engineer
PERCEPT SOLUTIONS PTE. LTD.
Desktop Engineer (East, up to $3200)
PEOPLE PROFILERS PTE. LTD.
Connect with headhunters to apply for similar jobsMNC IT Network & System Engineer / IT Desktop Engineer ) Woodlands
RECRUITFLASH PTE. LTD.
IT Systems Specialist - Lab & Projects (Pharma, GxP)
Manpower Staffing Services (S) Pte Ltd - Head Office
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CMP Process Engineer (Manager / Senior Engineer)
Reeracoen Singapore Pte Ltd
Lithography Process Engineer (Manager / Senior Engineer)
Reeracoen Singapore Pte Ltd
IT Hardware Support Technician/Engineer
Mindteck
Asst/Engineer, Technical Support @ Jurong Island (5 days work week)
ETHOS SEARCH ASSOCIATES PTE. LTD.
Customer Service Engineer
Novexx Pte Ltd
Hardware Support Engineer / Technical Support Engineer #76050
Anradus
Electrical Engineer / Technician (2-years contract) - Air-con/ Chiller #HHL
Recruit Express Pte Ltd.
L2 Support - Unix Engineer
SAGL CONSULTING PTE. LTD.
Automation Engineer (PLC/HMI/Site Support)
Manpower Staffing Services (S) Pte Ltd - Head Office
Technical Support Engineer (IT/Electrical/Electronic) Commission Given
Search Personnel Pte Ltd
Industrial Service Engineer – Field & Workshop | Class 3 / Site Support - SM09
THE SUPREME HR ADVISORY PTE. LTD.
Network Engineer [System Design | Implementation | FAT | Client Support | Training | CISCO | Ne[...]
GOOD JOB CREATIONS (SINGAPORE) PTE. LTD.
ICT Support Technician (Shipping)
Job summary
A leading recruiting firm based in Singapore is seeking an IT Support Specialist to manage Microsoft 365 solutions and provide support for fleet operations. The role requires at least 1 year of experience in M365 management and strong customer service skills. Responsibilities include administering IT environments, monitoring system health, and troubleshooting issues. Candidates must have at least 2 years of experience in L1 support and technical knowledge in networking and firewall setup.
Qualifications
- At least 1 year of experience in managing and administering M365 environments.
- More than 2 years of experience working as L1 support in mid to large enterprises.
- At least 2 years of technical exposure in setting up or supporting networks and firewalls for SMEs.
Responsibilities
- Independently research, design, develop, and deploy Microsoft 365 solutions for the company.
- Administer the Microsoft 365 environment, ensuring availability, reliability, and performance.
- First point of contact for issue escalation for the fleet.
Skills
Tools
- Independently research, design, develop, and deploy Microsoft 365 solutions for the company
- Administer the Microsoft 365 environment, ensuring availability, reliability, and performance
- First point of contact for issue escalation for the fleet
- Primary standby support helpdesk for fleet after office hour and on weekend
- Monitor system health and regularly review, analyze, and test systems for performance
- Perform annual hardware refresh for endpoint devices and network equipment for the fleet.
- Provide regular update, backups, and restores as needed
- Collaborate with internal stakeholders to maximize functionality and user experience
- Provide onboarding and offboarding for new hire/leaver
- Documenting system configuration, process and IT user guide
- Provide top-tier support, coordinating with various teams and vendors to troubleshoot issues onsite and offsite (onboard the vessels)
- Need to travel to other countries to provide IT support for the vessel only if vendor unable to resolve the issue
- Role as an IT procurement officer and work closely with vendor. So excellence vendor management is required
- Update IT hardware and software inventory
- Conduct daily IT operation daily checklist, monthly checklist and annual checklist.
- At least 1 year of experience in managing and administering M365 environments
- More than 2 years of experience work as L1 support in mid to large enterprise
- Strong customer service, communication and problem-solving skills
- Ability to work independently and as part of a team
- At least 2 years technical exposure in setting up or supporting network and firewall for SME
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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