IT Systems Engineer - 24/7 Tech Support & Deployment

PTC SYSTEM (S) PTE LTD; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading tech solutions provider is seeking a dedicated individual for a technical support role in Singapore. Responsibilities include field support for enterprise solutions like Virtualization and Storage, as well as ensuring timely closure of support tickets. Candidates should have at least a Diploma in Computer Science or Information Technology, with proficiency in Windows OS and basic Linux knowledge. This is an entry-level position, ideal for someone eager to learn and grow in the IT field.

Qualifications

• Candidate must possess at least relevant Diploma / ITE in Computer Science or Information Technology.
• Proficiency in Windows OS and Basic Knowledge in Linux OS required.
• Entry Level candidates specialized in IT/Computer - Network/System/Database Admin are preferred.

Responsibilities

• Provide technical field support for enterprise solutions such as Virtualization and Storage.
• Address and track system support tickets with product vendors.
• Create technical documents including project documents and incident root cause analysis.

Skills

Problem solving

Good communication skills

Team player

Resourcefulness

Education

Diploma/ITE in Computer Science or Information Technology

Tools

Windows OS

Basic Knowledge in Linux OS

Job description

A leading tech solutions provider is seeking a dedicated individual for a technical support role in Singapore. Responsibilities include field support for enterprise solutions like Virtualization and Storage, as well as ensuring timely closure of support tickets. Candidates should have at least a Diploma in Computer Science or Information Technology, with proficiency in Windows OS and basic Linux knowledge. This is an entry-level position, ideal for someone eager to learn and grow in the IT field.