6723 - IT Support Engineer (Manufacturing Systems)

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading HR consulting firm in Singapore is looking for an IT Executive to support the ERP/MES systems and manage IT infrastructure. Responsibilities include troubleshooting hardware, providing user support, and ensuring network security. The ideal candidate should have a diploma or degree in Information Technology and 1-3 years of relevant experience. This role requires a proactive approach to IT policy implementation and compliance, with a salary range of SGD 3,500 to 4,000 per month.

Qualifications

• 1-3 years of experience in IT support, networking, or systems administration.
• Experience with ERP/MES systems is required.
• May require after-hours or weekend support during downtime or system issues.

Responsibilities

• Maintain and troubleshoot hardware including PCs, printers, and scanners.
• Support LAN/WAN network infrastructure including switches and routers.
• Manage user accounts, email, and Active Directory.
• Provide technical support for MES and ERP systems.
• Implement IT policies and ensure compliance.

Skills

IT support

Networking

Systems administration

Troubleshooting

ERP/MES systems

Education

Diploma or Degree in Information Technology or related field

Job description

Role:

IT Executive (ERP / MES system)

• Working hour : Monday to Friday 8am to 5.45pm
• Salary : $3,500 to $4,000
• Location: Admiralty

Job Responsibilities

IT Infrastructure Support

• Maintain and troubleshoot hardware (PCs, printers, barcode scanners, etc.)
• Support network infrastructure: LAN/WAN, switches, routers, Wi-Fi
• Ensure servers and data storage are running smoothly (file servers, domain controllers)

System Administration

• Manage user accounts, email, Active Directory, file permissions
• Monitor IT security (antivirus, firewalls, data protection policies)
• Perform regular backups and ensure disaster recovery plans are in place

Manufacturing/Production System Support

• Provide technical support for MES (Manufacturing Execution Systems), ERP, or factory-specific systems
• Troubleshoot machine-PC communication issues (e.g., PLCs, IoT devices)
• Ensure system uptime to minimize production downtime

Software & Application Support

• Install, configure, and maintain standard and custom software
• Provide technical support to end-users
• Liaise with software vendors for updates, bugs, or new implementations

IT Policies and Compliance

• Implement and enforce IT policies, data protection, and access control
• Support ISO/IEC 27001 or other relevant compliance needs if applicable

User Support & Training

• Act as the first point of contact for IT-related issues
• Provide training or guidance to staff on using systems or software

Reporting & Documentation

• Maintain IT asset inventory
• Prepare incident reports, maintenance logs, and update manuals
• Support audits and provide technical documentation

Job Requirements

• Diploma or Degree in Information Technology or related field
• Experienced with ERP / MES systems
• 1–3 years of experience in IT support, networking, or systems administration
• May require after-hours or weekend support during downtime or system issues

https://wa.me/6596420989

WhatsApp: [phone] (Han)

Email: [e-mail]

Chaw Chiaw Han, Reg No: R22106723

The Supreme HR Advisory Pte Ltd, EA No: 14c7279