Customer Service Manager-Jobs in Singapur

The Supervisor will be responsible for overseeing daily operations, leading a team of operators/technicians, and ensuring that all work meets our high standards of safety, quality, and efficiency. The ideal candidate is a proactive leader with a strong operational background and excellent people management skills.

• Team Leadership & Management: Directly supervise, motivate, and guide a team of frontline employees. Foster a positive, collaborative, and high-performance work environment.
• Operational Excellence: Oversee daily operations to ensure production targets, service levels, and key performance indicators (KPIs) are met or exceeded.
• Quality Assurance: Ensure all output and services adhere to established quality standards and standard operating procedures (SOPs). Implement corrective actions as needed.
• Workplace Safety: Champion a culture of safety. Enforce strict compliance with all Workplace Safety and Health (WSH) regulations and company policies. Conduct regular safety briefings and risk assessments.
• Performance Management: Monitor team and individual performance. Provide regular feedback, conduct performance reviews, and identify training and development needs.
• Resource Planning: Efficiently allocate manpower, materials, and equipment to optimize productivity and minimize downtime.
• Problem-Solving: Address and resolve operational issues, customer complaints, and personnel matters promptly and effectively.
• Administration & Reporting: Prepare and submit accurate daily reports on production, attendance, incidents, and other key metrics to the Management team.

• Minimum Diploma in Engineering, Business Administration, or a related field.
• Minimum 2-3 years of experience in a supervisory or team lead role, preferably within the [e.g., manufacturing, warehouse, facility management] sector.
• Proven experience in leading and developing a team.
• Strong understanding of Singapore's Workplace Safety and Health (WSH) Act. Relevant safety certifications (e.g., Safety Orientation Course) will be an advantage.
• Excellent problem-solving, decision-making, and communication skills.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
• Experience with ERP or Lean Manufacturing principles (e.g., 5S, Kaizen) is a strong advantage.
• Able to work shifts/weekends if required by the role.

• A competitive salary and attractive benefits package.
• Comprehensive medical and insurance coverage.
• Opportunities for professional development and career advancement.
• A supportive and inclusive working environment.

If you have an interest in applying for this role, please WhatsApp me at 98198786 to apply. Only shortlisted candidates will be notified. Priority will be given to Singaporeans

Young hon Lim/ manager

Render private limited

EA licence no 15c7827

EA reg no R1550906