Customer Service Manager jobs in Singapore
Outlet supervisor / Manager
THE GOLDEN WHALE INTERNATIONAL PTE. LTD.
Operations Team Lead (Logistics MNC)
RECRUITPEDIA PTE. LTD.
Software Manager (Team Lead)/ Assistant Software Manager (C, C++, C#, Java)
STAR CAREER CONSULTING PTE. LTD.
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Hilton Worldwide, Inc.
OPERATION SUPERVISOR
RMR INTERNATIONAL PRIVATE LIMITED
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DBS Bank Limited
Trade Compliance / Permit Declaration Team Lead #78313
ANRADUS PTE. LTD.
SUPERVISOR AND GENERAL FOREMAN (M&E) (AIR-CONDITIONING)
VVV EMPLOYMENT AGENCY
Laboratory Value Stream Supervisor (Afternoon & Night Shifts rotating ie 1pm to 10pm & 10pm to 7am)
Danaher
Outlet supervisor / Manager
Job summary
A food and beverage company based in Singapore is seeking an Operations Manager to oversee the smooth operations of their outlet. Responsibilities include managing inventory, food quality, and labor costs, ensuring high standards of service and customer satisfaction. Ideal candidates will have strong leadership skills and experience in the food & beverage industry.
Qualifications
- Experience in managing food & beverage operations.
- Strong leadership and staff training skills.
- Ability to maintain service quality and customer satisfaction.
Responsibilities
- Responsible for operational and management of stall/kiosk.
- Manage location’s inventory, food, labour and operating costs.
- Ensure high service standard and customer satisfaction.
- Responsible for operational and management of stall/kiosk, monitor and ensure smooth operations of his / her respective outlet.
- Manage the location’s inventory, food, labour and operating costs
- Maintain consistency in quality of food & beverage service, cleanliness of his / her respective outlet.
- Streamline operations procedures to improve efficiencies and optimize profitability
- Assist in the development and implementation of new food items and marketing programs
- To suggest new improved ways to every aspect of the business operations, including food, service, staff image etc.
- To optimize manpower with proper planning and allocation
- Ensure high service standard and customer satisfaction
- Staff recruitment and training
- Motivate staff and enforcing staff discipline and compliance to policies
- Conduct / attend outlet meetings and training sessions as required
- Ensure that all materials, equipment and machinery are properly used and regularly cleaned, in order to prolong usage
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.