Customer Service jobs in Singapore

A bartender is the lifeblood of any bar or pub. They wear many hats, but their main responsibilities can be summed up in three areas: serving drinks, keeping customers happy, and maintaining the bar itself.

Mixing and Serving:

• Crafting cocktails: A good bartender knows a variety of classic and signature drinks, and can whip them up efficiently. They'll also be able to accommodate special requests and create new concoctions based on customer preferences.
• Serving beer, wine, and non-alcoholic drinks: It's not all fancy cocktails. Bartenders ensure a steady flow of beers, wines, and soft drinks to patrons.

Customer Service:

• Creating a welcoming atmosphere: A friendly and approachable personality is key. Bartenders chat with customers, make recommendations, and ensure everyone has a good time.
• Being a good listener: They can pick up on cues and body language to gauge customer moods and adjust their approach accordingly.
• Defusing tense situations: Bars can get crowded and emotions can run high. A skilled bartender can de-escalate situations and ensure everyone feels safe.

Maintaining the Bar:

• Staying organized and efficient: They juggle multiple orders, keep the bar clean and stocked, and ensure a smooth operation during peak hours.
• Cash handling and taking payments: Processing transactions quickly and accurately is essential.
• Keeping inventory stocked: They monitor liquor levels, replace empty garnishes, and ensure they have everything they need to serve customers.

Overall, bartenders are the masters of their domain, ensuring a fun and safe environment for patrons while keeping the drinks flowing.

It will be advantageous if applicant can converse in basic mandarin and English.