Digital Ambassador (Customer Facing) | Bank | $15 per hour

MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD; Singapore; On-site; SGD 28,000 - 40,000; Full time

Job summary

Une entreprise bien établie à Singapour recherche des candidats pour un rôle dans le service client bancaire. Le poste se concentre sur la compréhension des besoins des clients et la proposition de solutions adaptées, tout en fournissant une formation complète. Ce rôle est idéal pour les personnes sans expérience, et nous encourageons les candidatures des détenteurs de diplômes dans divers domaines.

Qualifications

• Bac minimum requis, toute discipline.
• Compétences en communication et service client souhaitées.
• Aucune expérience préalable requise.

Responsibilities

• Partager et comprendre les besoins des clients pour les orienter vers des solutions bancaires alternatives.
• Rester informé des derniers produits et services bancaires.
• Aider aux demandes générales des clients.

Skills

Communication

Customer Service

Education

Diploma in any discipline

Job description

Responsibilities

• Proactive sharing, understanding, and knowing customers banking needs and refer customers to adopt alternate banking channels (e.g., ATMs, Video Teller Machines, Digi Bank) where suitable, for enhanced customers' experience and journey.
• Be familiar and proactively keeps up to date with latest banking products, processes, and services to be able to suggest alternate banking solutions for customers where fitting.
• Assist in customers' general enquiries

Qualifications:

• Minimum Diploma in any discipline
• Candidates with no experience are open to apply
• Good communication and customer service skills
• Working hours: Mon-Fri (office hours), Saturday (half-day, AM)
• Candidate may be located at various branches across Singapore
• Training will be provided.

Interested candidates may send their resume and cover letter directly to [e-mail] ,stating the position as the subject title in the email.
Hibah Bakhtavar |EA License No. 023423 | Personnel Registration No. R21103109